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Leading Positive Change through Appreciative Inquiry

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HomeBusinessLeadership and Management

Leading Positive Change through Appreciative Inquiry

Case Western Reserve University

About this course: Appreciative Inquiry is a collaborative and constructive inquiry process that searches for everything that gives life to organizations, communities, and larger human systems when they are most alive, effective, creative and healthy in their interconnected ecology of relationships. To appreciate, quite simply, means to value and to recognize that which has value—it is a way of knowing and valuing the best in life. In the language of Positive Organizational Scholarship it means a research focus—a positive bias—seeking fresh understanding of dynamics described by words like excellence, thriving, abundance, resilience, or exceptional and life-giving. In this context the word appreciate means to value those things of value—it is a mode of knowing often connected to the idea of esthetic appreciation in the arts. To appreciate also means to be grateful or thankful for—it is a way of being and maintaining a positive stance along the path of life's journey. And not incidentally, to appreciate is to increase in value too. Combining the three—appreciation as a way of knowing, as a way of being and as an increase in value– suggests that Appreciative Inquiry is simultaneously a life-centric form of study and a constructive mode of practice. As a form of study, Appreciative Inquiry focuses on searching systematically for those capacities and processes that give life and strength and possibility to a living system; and as a constructive mode of practice, it aims at designing and crafting human organizations through a process in which valuing and creating are viewed as one, and where inquiry and change are powerfully related and understood as a seamless and integral whole Leading Positive Change through Appreciative Inquiry is a course dedicated to advancing our understanding and skill in leading strength-based change and on how to create, foster and manage organizations in which people thrive and perform at their best.


Created by:  Case Western Reserve University
Case Western Reserve University

  • Ronald Fry

    Taught by:  Ronald Fry, Professor

    Organizational Behavior
Basic Info
Course 4 of 5 in the Inspired Leadership Specialization
Commitment6 weeks of study, 1-2 hours/week
Language
English
How To PassPass all graded assignments to complete the course.
User Ratings
4.7 stars
Average User Rating 4.7See what learners said
Syllabus
WEEK 1
What is Appreciative Inquiry & Why do I care?
Week One defines what Appreciative Inquiry (AI) is and frames it among the growing trend of “strength-based” approaches to human development and organization change. This strength-based perspective is viewed in contrast with deficit-based change which is reportedly successful less than 30% of the time. The unintended consequences of deficit or problem-based change approaches are discussed in contrast with the focus on using strengths to create shared positive images of future possibilities that underlies the AI theory and method.
5 videos, 2 readings
  1. Video: Course Introduction
  2. 阅读: Read: Navigating the Course
  3. 讨论提示: Discuss: Introduce yourself!
  4. Video: Watch: What is Appreciative Inquiry
  5. 讨论提示: Discuss: How often do you...
  6. 讨论提示: Discuss: Does your organization engage stakeholders..
  7. Video: Watch: Strength-based and Artful Search
  8. 讨论提示: Discuss: How often do I get to use my strenghts at work?
  9. 阅读: Course Slides
  10. Video: Watch: Why is AI Important Today?
  11. 讨论提示: Discuss: What good are positive emotions?
  12. Video: Watch: Unintended Consequences of Deficit Discourse
  13. 讨论提示: Discuss: Benefits of a Change in Thought Process
Graded: Test for Understanding: Quiz 1
WEEK 2
Week 2
Week Two underscores the “power of the positive question” and story-telling as effective ways to engage stakeholders in change efforts. Participants in the course are guided to conduct an “appreciative interview” in order to experience the impact of “best past” questions and sharing stories that evidence strengths in action. The fatefulness of the questions leaders ask is demonstrated as a foundational principle in AI.
4 videos, 1 reading
  1. Video: Watch: AI's Driving Force
  2. 讨论提示: Discuss: How often do you give thought...
  3. Video: Watch: The Unconditional Positive Question
  4. 阅读: Read: Required Readings
  5. Video: Watch:Getting a Taste of AI
  6. 讨论提示: Discuss: The Power of Affirmative Stories..
  7. Video: Watch:The Discovery Interview
Graded: Reflection: PLA #1
Graded: Reflection: PLA #2
WEEK 3
Week 3
Week Three introduces the AI change method in the form of the “4-D” Cycle. The Discovery, Dream, Design and Destiny phases are described and we see a video example of an appreciative leader reconnecting his organization with their core strengths. This is the outcome of the Discovery Phase and sets the foundation for having multiple stakeholders or team members “dream” or imagine new, positive possibilities for the future. The ability to begin change with a discovery of past strengths in action – or emphasizing stability-in-change - is discussed as a key skill of appreciative leaders.
5 videos, 1 reading
  1. Video: Watch: The 4D Cycle
  2. Video: Watch: The 4D Process
  3. Video: Watch: Positive Change begins by re-connecting people to their Positive Core
  4. Video: Watch: Naval Appreciative Inquiry Summit
  5. 讨论提示: Discuss: What Stood Out...
  6. 阅读: Read: Supplemental Readings
  7. Video: Watch:Watch: Positive Change begins by re-connecting people to their Positive Core Part 2
Graded: Apply Your Skills: ALA Step 1
Graded: Apply Your Skills: Reconnect to the Positive Core ALA Step 2
WEEK 4
Week 4
Week Four explores the foundational principles of AI and some of the supporting research and literature that demonstrate the power of positive questions, the relationship between positive future images and our actions, and the importance of positive emotions. These findings converge in a strong implication for leaders that they need to create work spaces that emphasize a 4:1 or greater imbalance of positive imagery over negative or deficit imagery in daily interactions and conversations. The link to the one of the core foundational principles that “words create worlds” is demonstrated.
4 videos, 2 readings
  1. Video: Watch: Rethinking How and Why Human Systems Change
  2. 讨论提示: Discuss: Share an Experience
  3. Video: Watch: Rethinking How and Why Human Systems Change Part 2
  4. 讨论提示: Discuss: Positive vs. Negative
  5. Video: Watch: Positive Image > Positive Action
  6. 阅读: Read: Required Readings
  7. Video: Watch: Positive Image > Positive Action Part 2
  8. 阅读: Read: Supplemental Readings
  9. 讨论提示: Discuss: Change is hard, how do we manage it?
Graded: Reflection: PLA #3
WEEK 5
Week 5
Week Five discusses Topic Choice – or the reframing of problems into affirmative opportunities – as the starting point for AI interventions. A case study of a trucking company is presented, including video, to show how an organization moves from Topic Choice through the Ai 4-D Cycle to launch and sustain positive changes that lead to improved profitability and a transformed union-management culture.
5 videos, 1 reading
  1. Video: Watch: It Starts with Topic Choice
  2. Video: Watch: It Starts with Topic Choice Part 2
  3. 阅读: Read: Required Reading
  4. Video: Watch: Building Cooperative Capacity through AI
  5. Video: Roadway
  6. Video: Watch: Building Cooperative Capacity through AI Part 2
Graded: Apply Your Skills: ALA Step 3
WEEK 6
Week 6
Week Six integrates the concepts and ideas from prior weeks through another case study of safety improvement in a steel mill where the outcome from applying the AI approach was unexpected and reinforces a primary proposition in AI that “words create our worlds.” A summary of ideas for how leaders can begin to experiment with AI are summarized along with suggestions for “being” - not just “doing” – Ai in one’s daily life.
4 videos, 2 readings
  1. Video: Watch: One Last Story
  2. 讨论提示: Discuss: Video Reflection
  3. Video: Watch: One Last Story Part 2
  4. 阅读: Read: Required Reading
  5. Video: Watch: Being AI; Not just Doing AI
  6. Video: Watch: Being AI; Not just Doing AI Part 2
  7. 阅读: Read: Required Reading
Graded: Reflection: PLA #4
Graded: Apply Your Skills: ALA Step 4

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Creators
Case Western Reserve University
Case Western Reserve University is a leading national research university located in Cleveland, Ohio. Through its seven schools and college, Case Western Reserve offers top-10 programs in health law, organizational behavior and social work and top-25 programs in biomedical engineering, international law, medicine and nursing. More than 4,000 undergraduate and nearly 6,000 graduate and professional students are enrolled at CWRU, representing all 50 states and more than 90 countries.
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Ratings and Reviews
Rated 4.7 out of 5 of 79 ratings


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