Skills you'll gain: Business Writing, Business Correspondence, Writing, Business Communication, English Language, Cultural Sensitivity, Intercultural Competence, Grammar, Proofreading, Editing, Communication

Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Computer Displays, Issue Tracking, Usability

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, OpenAI, Multimodal Prompts, Large Language Modeling, LLM Application, Responsible AI, Natural Language Processing, GitHub, Python Programming, Machine Learning, Application Programming Interface (API)

Skills you'll gain: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Cybersecurity, Malware Protection

Skills you'll gain: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication

Skills you'll gain: Tidyverse (R Package), Ggplot2, Data Wrangling, Exploratory Data Analysis, Plot (Graphics), R Programming, Data Import/Export, Predictive Modeling, Data Visualization, Data Visualization Software, Statistical Hypothesis Testing, Data Analysis, Data Manipulation, Data Modeling, Regression Analysis, Web Scraping, Data Presentation, Data Science, R (Software), Data Analysis Software

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning

Skills you'll gain: Constructive Feedback, Assertiveness, Conflict Management, Productivity, Communication, Communication Strategies, Influencing, Verbal Communication Skills, Time Management, Goal Setting, Stress Management, Resilience, Empowerment, Interpersonal Communications, Prioritization, Active Listening, Mediation, Persuasive Communication, Professional Development, Business Communication

Skills you'll gain: Simulation and Simulation Software, Mathematical Modeling, Engineering Analysis, Matlab, Engineering Software, Engineering, Mechanical Engineering, Control Systems

Skills you'll gain: Threat Modeling, Incident Response, IT Security Architecture, Secure Coding, Application Security, Identity and Access Management, Information Systems Security Assessment Framework (ISSAF), Security Testing, Continuous Monitoring, Information Systems Security, Network Security, Security Strategy, Zero Trust Network Access, Security Awareness, Security Information and Event Management (SIEM), Risk Management Framework, Disaster Recovery, Security Controls, Cybersecurity, Enterprise Architecture

Skills you'll gain: Design Thinking, Business Transformation, Workforce Development, Strategic Thinking, Automation, Digital Transformation, Human Centered Design, Emerging Technologies, Innovation, Service Design, Business Process Automation, Forecasting, Organizational Change

Skills you'll gain: AI Personalization, Fraud detection, Big Data, Credit Risk, Risk Management, Customer Insights, Machine Learning, Marketing Analytics, Advanced Analytics, Data-Driven Decision-Making, Consumer Behaviour, Customer experience improvement, Artificial Intelligence, Financial Analysis, Retail Banking, Business Transformation