Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Logo Design, Marketing Design, Graphic Design, Digital Design, Design, Collaborative Software, Advertising, Organizational Skills, Marketing, Color Theory
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Human Resource Strategy, Human Resources, Responsible AI, AI Enablement, Miro AI, Data Ethics, Workflow Management, Employee Retention, Agentic Workflows, Talent Management, Succession Planning, Talent Acquisition, Talent Recruitment, Personally Identifiable Information, Automation, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Digital Transformation, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Blockchain, Emerging Technologies, FinTech, Cryptography, Technical Analysis, Distributed Computing, Transaction Processing, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, Unity Engine, Virtual Environment, 3D Assets, Software Installation, Game Design, Animation and Game Design, Development Environment, User Interface (UI)
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, LLM Application, LangChain, Large Language Modeling, Vector Databases, Model Deployment, OpenAI API, Hugging Face, Scalability, Embeddings, Generative AI, Data Integration, Data Science, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Open Shortest Path First (OSPF), Network Protocols
Beginner · Course · 1 - 3 Months

Skills you'll gain: Persona (User Experience), User Experience Design, User Interface (UI), Miro AI, User Experience, User Centered Design, Customer Insights, Collaborative Software, Diversity and Inclusion, Product Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Collaborative Software, Journals, Organizational Skills, Productivity, Timelines, Productivity Software, Project Management Software, Information Architecture, Project Management, Personal Development, Query Languages
Beginner · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Business Planning, Risk Management, Insurance, Entrepreneurship, Cash Management, Financial Planning, Budgeting, Credit Risk, Financial Management, Financial Forecasting, Investments, Loans, Business Valuation, Intellectual Property
Mixed · Course · 1 - 3 Months

Skills you'll gain: Performance Tuning, Software Development Tools, Code Review, AI Workflows, Generative AI, Software Engineering, Software Technical Review, Application Security, Software Development, DevSecOps, Secure Coding, Prompt Engineering, Software Quality (SQA/SQC), AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Debugging, Software Development Life Cycle, Automation, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Control, Risk Management, Compliance Reporting, Risk Mitigation, Risk Analysis, Business Risk Management, Internal Controls, Continuous Monitoring, Data Management, Key Performance Indicators (KPIs), Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks