• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • User Journey Mapping
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "user journey mapping"

    • Status: Free Trial
      Free Trial
      B

      Banco Interamericano de Desarrollo

      Organizaciones data-driven: principios y prácticas

      Skills you'll gain: Data Storytelling, Data Visualization, Data Governance, Data Collection, Process Improvement, Data Strategy, Process Mapping, Performance Improvement, Data Visualization Software, Data Management, Agile Project Management, Business Intelligence, Data Infrastructure, Data-Driven Decision-Making, Organizational Effectiveness, Data Literacy, Project Management, Risk Management, Data Analysis, Business Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      22 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Statistical Learning

      Skills you'll gain: Statistical Analysis, Data Analysis, Statistical Methods, Statistical Machine Learning, Statistical Modeling, Regression Analysis, Bayesian Statistics, Supervised Learning, Statistical Inference, Machine Learning, Unsupervised Learning, Predictive Modeling, Classification And Regression Tree (CART), Feature Engineering, Artificial Neural Networks

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Introduction to PMP and Agile Methodologies

      Skills you'll gain: Project Documentation, Agile Methodology, Agile Project Management, Project Management, Project Management Life Cycle, Project Planning, Project Management Institute (PMI) Methodology, Sprint Planning, Backlogs, Stakeholder Management, Team Oriented, Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Foundations and Reconnaissance Techniques

      Skills you'll gain: Penetration Testing, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Assessments, MITRE ATT&CK Framework, Threat Detection, Infrastructure Security, Cybersecurity, Payment Card Industry (PCI) Data Security Standards, NIST 800-53, Network Analysis, General Data Protection Regulation (GDPR)

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Behavioral Marketing

      Skills you'll gain: Customer Retention, Marketing Strategies, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, E-Commerce, Marketing Effectiveness, Customer Engagement, Email Marketing, Social Media Marketing, Marketing Automation, Persona Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Becoming a Language Friendly Teacher

      Skills you'll gain: Cultural Responsiveness, Cultural Diversity, Student Engagement, Teaching, Parent Communication, Language Learning, Instructional Strategies, Child Development, Working With Children, Student-Centred Learning, Technology Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Hands-on with MS Teams

      Skills you'll gain: Group Policy, Compliance Management, Network Support, Enterprise Application Management, User Accounts, System Monitoring, System Configuration, Application Deployment, Remote Access Systems, Test Tools, Information Assurance, Governance, Event Monitoring, Telecommuting, Configuration Management, Live Streaming

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Continuous Integration & Continuous Deployment with Jenkins

      Skills you'll gain: Jenkins, CI/CD, Apache Tomcat, Apache Maven, Docker (Software), Continuous Integration, Application Lifecycle Management, Shell Script, Continuous Deployment, Application Deployment, Devops Tools, Application Servers, DevOps, Continuous Delivery, Git (Version Control System)

      3.4
      Rating, 3.4 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      NodeJS Unleashed: Mastering Backend Development

      Skills you'll gain: Node.JS, Scalability, Authentications, JSON, Authorization (Computing), Web Applications, Web Development, Secure Coding, JavaScript Frameworks, Back-End Web Development, Performance Tuning, Javascript, Restful API, Development Environment, Event-Driven Programming, Operating Systems, Microsoft Visual Studio, Debugging

      4.5
      Rating, 4.5 out of 5 stars
      ·
      53 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Authentication, E-Commerce Features & Order Management

      Skills you'll gain: Order Management, ASP.NET, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Identity and Access Management, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      How to Plan a Content Calendar using Trello

      Skills you'll gain: Calendar Management, Content Development and Management, Scheduling, Project Management Software, Content Creation, Workflow Management, Organizational Skills, Project Management, User Accounts, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Design Brainstorming diagrams for businesses with Creately

      Skills you'll gain: Brainstorming, User Accounts, Process Design, Business Process Modeling, Strategic Thinking, Team Building, Collaborative Software

      Beginner · Guided Project · Less Than 2 Hours

    Searches related to user journey mapping

    mapping the mission: user personas & journey design in figma
    1…253254255…352

    In summary, here are 10 of our most popular user journey mapping courses

    • Organizaciones data-driven: principios y prácticas: Banco Interamericano de Desarrollo
    • Statistical Learning: Illinois Tech
    • Introduction to PMP and Agile Methodologies: Packt
    • Foundations and Reconnaissance Techniques: Packt
    • Behavioral Marketing: Simplilearn
    • Becoming a Language Friendly Teacher: Erasmus University Rotterdam
    • Hands-on with MS Teams: Packt
    • Continuous Integration & Continuous Deployment with Jenkins: LearnKartS
    • NodeJS Unleashed: Mastering Backend Development: EDUCBA
    • Authentication, E-Commerce Features & Order Management: Packt

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok