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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Estratégia Digital e o Comportamento de Busca do Consumidor

    Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Sales Strategy, Digital Advertising, Consumer Behaviour, Brand Strategy, Branding, Performance Measurement, A/B Testing, Community Development

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Data Science Fundamentals Part 1: Unit 2

    Skills you'll gain: Extract, Transform, Load, Data Transformation, Data Integration, Web Scraping, Data Pipelines, JSON, Object Oriented Programming (OOP), Extensible Markup Language (XML), Data Modeling, Application Programming Interface (API), Relational Databases

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Growth Strategies and Career Readiness in Tech Sales

    Skills you'll gain: Selling Techniques, Upselling, Technical Sales, Sales, Cross Selling, LinkedIn, Business Ethics, Sales Strategy, digital literacy, Professional Networking, Automation, Goal Setting, Compliance Management, Customer Retention

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Change Management for Google Workspace Português Brasileiro

    Skills you'll gain: Workflow Management, Change Management, Organizational Change, Culture Transformation, Business Transformation, Process Development, Google Workspace, Organizational Effectiveness, Training and Development, Stakeholder Management, Customer Success Management, Stakeholder Communications, Customer Engagement, Strategic Communication, Communication Strategies, Needs Assessment, Employee Engagement

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Agents d'IA générative : transformer l'entreprise

    Skills you'll gain: Generative AI Agents, Prompt Engineering, AI Enablement, Customer experience improvement, Technology Strategies, Large Language Modeling, Solution Design, Innovation, Google Cloud Platform, Business Transformation, Business Strategy

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    The AI Value Playbook: Making AI Work in the Real World

    Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Innovation in Government: Navigating the Age of AI

    Skills you'll gain: Innovation, AI Enablement, Artificial Intelligence, Initiative and Leadership, Business Transformation, Product Improvement, Digital Transformation, Governance, Technology Strategies, Market Opportunities, Product Lifecycle Management, Product Management, Stakeholder Engagement, Product Roadmaps, Public Policies, Automation, Policy Analysis, Market Analysis, Persona (User Experience), Market Research

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidad Nacional Autónoma de México

    MOOC X MOOC

    Skills you'll gain: Course Development, Curriculum Development, Content Development and Management, Instructional Design, Training Programs, Performance Metric, Experience Design, Student Engagement, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Mastering Neural Networks and Model Regularization

    Skills you'll gain: PyTorch (Machine Learning Library), Convolutional Neural Networks, Deep Learning, Supervised Learning, Artificial Neural Networks, Model Evaluation, Decision Tree Learning, Network Planning And Design, Machine Learning, Computer Vision

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Freelance Video Editing: Build Strong Client Relationships

    Skills you'll gain: Constructive Feedback, Sales Presentation, Client Services, Rapport Building, Video Editing, Active Listening, Customer Relationship Building, Expectation Management, Relationship Management, Video Production, Professional Networking, Organizational Skills

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Foundations of Sales Team Leadership

    Skills you'll gain: Recognizing Others, Sales Management, Team Motivation, Employee Onboarding, Conflict Management, Drive Engagement, Team Leadership, Sales Process, Virtual Teams, Team Management, Teamwork, Intercultural Competence, Performance Management, Collaboration, Rapport Building, Smart Goals, Meeting Facilitation, Goal Setting, Coaching, Constructive Feedback

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Impulsa la productividad mediante la pila de tecnología

    Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • Estratégia Digital e o Comportamento de Busca do Consumidor: Fundação Instituto de Administração
  • Data Science Fundamentals Part 1: Unit 2: Pearson
  • Growth Strategies and Career Readiness in Tech Sales: LearnQuest
  • Change Management for Google Workspace Português Brasileiro: Google Cloud
  • Agents d'IA générative : transformer l'entreprise: Google Cloud
  • The AI Value Playbook: Making AI Work in the Real World: Packt
  • Innovation in Government: Navigating the Age of AI: University of Maryland, College Park
  • MOOC X MOOC: Universidad Nacional Autónoma de México
  • Mastering Neural Networks and Model Regularization: Johns Hopkins University
  • Freelance Video Editing: Build Strong Client Relationships: Skillshare

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