Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Data Integration, Microsoft Azure, Authorization (Computing), Azure Active Directory, Event-Driven Programming, Cloud Infrastructure, Authentications, Data Storage Technologies, Cloud Storage, Disaster Recovery, Data Architecture, Cloud Computing Architecture, Database Design, Cloud Security, IT Security Architecture, Role-Based Access Control (RBAC), Application Design, Application Programming Interface (API), Application Deployment, Identity and Access Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Relational Databases, Power BI, Microsoft Azure, Database Management, NoSQL, Dashboard, Cloud Deployment, Dashboard Creation, Data Integration, Data Visualization, Data Visualization Software, SQL, Database Management Systems, Data Storage, Data Modeling, Cloud Storage, Extract, Transform, Load, Data Processing, Infrastructure As A Service (IaaS), Platform As A Service (PaaS)
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Business Planning, Risk Management, Consumer Lending, Entrepreneurial Finance, Insurance Policies, Insurance, Business Strategies, Entrepreneurship, Cash Management, Feasibility Studies, Financial Planning, Budgeting, Credit Risk, New Business Development, Financial Management, Small Business Accounting, Investment Management, Investments, Loans, Liquidation
Mixed · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Bayesian Network, Artificial Neural Networks, Machine Learning Methods, Convolutional Neural Networks, Deep Learning, Tensorflow, Model Training, Model Optimization, Machine Learning, Applied Machine Learning, Bayesian Statistics, Machine Learning Algorithms, Model Evaluation, Network Model, Network Architecture, Algorithms, Probability Distribution
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Product Management, A/B Testing, Experience Design, Analytics, Value Propositions, User Experience, Data Analysis, Product Improvement, Customer Analysis, Conversion Funnel Analysis, User Research, Customer experience improvement, Performance Metric, Design and Product, Customer Insights, Driving engagement, Data-Driven Decision-Making, Business Metrics, Target Audience, Customer Retention
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Presentation, B2B Sales, Overcoming Objections, Sales Presentations, Dashboard, Dashboard Creation, Root Cause Analysis, Rapport Building, User Feedback, Strategic Partnership, Empathy & Emotional Intelligence, Selling Techniques, Sales Process, Sales Development, Customer Relationship Management (CRM) Software, Oral Comprehension, Composure, Emotional Intelligence, Responsible AI, Negotiation
Intermediate · Specialization · 3 - 6 Months

Packt
Skills you'll gain: Selling Techniques, Value Propositions, Sales Strategy, Growth Strategies, Marketing Strategies, Thought Leadership, Content Marketing, Innovation, Target Audience, Marketing, Compensation Strategy, Continuous Improvement Process, Customer Relationship Building, Intellectual Property, Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Apache Spark, Data Pipelines, Data Integration, Big Data, Data Processing, Data Management
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Generative AI, Business Communication, Communication, AI powered creativity, Responsible AI, Data Ethics, LLM Application, Large Language Modeling, Content Optimization, Artificial Intelligence, Customer Service, Marketing
Mixed · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Value Propositions, Market Research, Entrepreneurship, User Research, Market Analysis, Customer Insights, Customer Analysis, Sales Presentations, Competitive Analysis, Ideation, Design Thinking, Data-Driven Decision-Making, New Business Development, Market Opportunities, Business Research, Fundraising and Crowdsourcing, Oral Expression, Product Development, Entrepreneurial Finance, Presentations
Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Simulations, Simulation and Simulation Software, Analytics, Digital Transformation, Complex Problem Solving, Predictive Analytics, Data-Driven Decision-Making, Process Modeling, Verification And Validation, Probability, Process Optimization, Data Integration, Risk Management, Probability Distribution, Python Programming, Event-Driven Programming, Decision Making, Performance Analysis
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Outbound Calls, Security Controls, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks