Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Google Cloud
Skills you'll gain: Recurrent Neural Networks (RNNs), Machine Learning Methods, Performance Tuning, Natural Language Processing, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media, Social Media Marketing, Social Media Campaigns, Marketing Budgets, Advertising Campaigns, Social Media Content, Social Media Strategy, Digital Advertising, Marketing, Customer Engagement
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Generative AI Agents, Prompt Engineering, AI Enablement, Customer experience improvement, Technology Strategies, Large Language Modeling, Solution Design, Innovation, Google Cloud Platform, Business Transformation, Business Strategy
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Recognizing Others, Sales Management, Team Motivation, Employee Onboarding, Conflict Management, Drive Engagement, Team Leadership, Sales Process, Virtual Teams, Team Management, Teamwork, Intercultural Competence, Performance Management, Collaboration, Rapport Building, Smart Goals, Meeting Facilitation, Goal Setting, Coaching, Constructive Feedback
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Business Logic, Application Development, C# (Programming Language), Computer Programming, Programming Principles, Data Structures, Debugging
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Survey Creation, Epidemiology, Data Collection, Public Health, Health Equity, Health Policy, Health Informatics, Sampling (Statistics), Health Disparities, Health Assessment, Health Information Management, Data Integration, Electronic Medical Record System, Continuous Monitoring, Information Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Database Design, Extensible Markup Language (XML), Databases, JSON, Data Processing, Data Warehousing, Distributed Computing, Data Analysis, Scalability, Case Studies, Analytics, Data Pipelines, Query Languages, Social Media, Data Cleansing, Data Integration, Social Media Content
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Data Pipelines, Data Migration, Data Lakes, Data Integration, Data Transformation, Exploratory Data Analysis, Cloud Management, Data Management, DevOps
Advanced · Project · Less Than 2 Hours

Skills you'll gain: Video Production, Instructional Design, Digital pedagogy, Virtual Environment, User Interface and User Experience (UI/UX) Design, Teaching, Education Software and Technology, User Centered Design, Student Engagement, Learning Styles, Technical Writing, Web Content Accessibility Guidelines, UI/UX Research, Online Advertising, Survey Creation
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Sheets, Data Mapping, Data Integration, Database Application, Cloud Applications, No-Code Development, Relational Databases, Google Cloud Platform, Data Management
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Terraform, Data Validation, Infrastructure as Code (IaC), Acceptance Testing, Google Cloud Platform, Security Controls
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Marketing Strategies, Digital Marketing, Competitive Analysis, Marketing Effectiveness, Marketing Planning, Performance Analysis, Case Studies, Business Strategies, Digital Advertising, Market Analysis, Advertising Campaigns, Consumer Behaviour, Mobile Banking, Analysis
Mixed · Course · 1 - 4 Weeks