Skills you'll gain: Interviewing Skills, Professional Development, Google Gemini, Generative AI, LLM Application, Prompt Engineering, Problem Solving, Planning, Communication

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process

Skills you'll gain: Data Dictionary, Data Quality, Data Management, Data Cleansing, Data Validation, Data Governance, Data Literacy, Data Integrity, Case Studies, Communication Strategies, Stakeholder Communications, Cross-Functional Collaboration

Skills you'll gain: Needs Assessment, Rapport Building, Communication, Active Listening

Skills you'll gain: Social Media Marketing, Social Media Management, Social Media Strategy, Social Media, Marketing Effectiveness, Sustainable Business, Performance Measurement, Business Metrics, Customer Engagement, Key Performance Indicators (KPIs), Integrated Marketing Communications, Law, Regulation, and Compliance, A/B Testing, Information Privacy

Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Self-Awareness, Empathy, Leadership, Interpersonal Communications, Emotional Intelligence, Active Listening, Communication, Employee Engagement, Constructive Feedback, Culture

Skills you'll gain: Corporate Sustainability, Sustainable Development, Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Corporate Strategy, Business Transformation, Organizational Change, Stakeholder Analysis, Systems Thinking, Innovation

Skills you'll gain: Mindfulness, Resilience, Emotional Intelligence, Compassion, Communication, Interpersonal Communications, Personal Development, Stress Management, Personal Care, Self-Awareness, Empowerment, Mental Health, Goal Setting

Skills you'll gain: Active Listening, Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Creative Problem-Solving, Microsoft PowerPoint, Virtual Teams, Teamwork, Collaborative Software, Public Speaking, Professional Development, Professionalism, Workflow Management, Accountability

Skills you'll gain: Prioritization, Systems Thinking, Complex Problem Solving, Critical Thinking and Problem Solving, AI Product Strategy, Leadership, Strategic Decision-Making, Business Leadership, Stakeholder Communications, Responsible AI, Initiative and Leadership, Strategic Thinking, Leadership Development, Decision Making, Artificial Intelligence, Analysis, Critical Thinking, Root Cause Analysis, Business Ethics

Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct