
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: ISO 9000 Series, Quality Management Systems, Operations Management, Product Quality (QA/QC), Continuous Improvement Process, Kaizen Methodology, Quality Improvement, Operational Efficiency, Process Improvement, Lean Methodologies, Corporate Sustainability, Waste Minimization, Inventory Control, Kanban Principles, Resource Utilization, Productivity Software
Mixed · Course · 1 - 3 Months

Yale University
Skills you'll gain: Health Disparities, Health Systems, Public Health, Epidemiology, Social Determinants Of Health, Health Equity, Health Care, Infectious Diseases, Chronic Diseases, Health Policy, Environment Health And Safety, Medical Science and Research, Injury Prevention, Nutrition and Diet
Mixed · Course · 1 - 3 Months

Skills you'll gain: Financial Statement Analysis, Financial Accounting, Financial Analysis, Balance Sheet, Financial Modeling, Income Statement, Business Valuation, Financial Forecasting, Investment Banking, Cash Flows, Regulatory Compliance, Banking, Finance, Retail Banking, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Regression Analysis, R (Software), Statistical Analysis, R Programming, Statistical Modeling, Statistical Inference, Correlation Analysis, Data Analysis, Statistical Methods, Exploratory Data Analysis, Mathematical Modeling, Statistics, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Computational Thinking, Programming Principles, Problem Solving, Computer Science, Disaster Recovery, Algorithms, Computer Programming, Public Health
Beginner · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Data Manipulation, Email Automation, Web Scraping, Business Process Automation, Automation, Workflow Management, User Interface (UI), UI Components, Test Automation, Scripting, Text Mining, Data Cleansing, Data Import/Export, Software Development Tools, Data Integration, Data Management, Microsoft Excel, Application Deployment, Programming Principles
Beginner · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, IT Service Management, Problem Management, Return On Investment, IT Management, Business Risk Management, Information Technology Infrastructure Library, NIST 800-53, Test Planning, Communication Planning, Continuous Improvement Process, Stakeholder Communications, Simulations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Lean Methodologies, Team Motivation, Process Improvement, Six Sigma Methodology, Kaizen Methodology, Lean Six Sigma, Process Capability, Risk Analysis, Team Leadership, Quality Improvement, Team Management, Benchmarking, Motivational Skills, Performance Measurement, Change Management, Process Analysis, Root Cause Analysis, Regression Analysis
Intermediate · Specialization · 1 - 3 Months

University of Geneva
Skills you'll gain: Family Support, Psychological Evaluations, Behavioral Health, Mental Concentration, Organizational Skills, Mental and Behavioral Health, Mental Health Diseases and Disorders, Student Support and Services, Working With Children, Neurology, Medication Therapy Management, Clinical Assessment, Pharmacology
Beginner · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Performance Measurement, Team Performance Management, Performance Metric, Performance Management, Goal Setting, Smart Goals, Employee Performance Management, Key Performance Indicators (KPIs), Performance Analysis, Performance Reporting, Performance Improvement, Organizational Effectiveness, Productivity, Business Priorities, Organizational Strategy, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
Beginner · Specialization · 1 - 3 Months