Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Universitat Autònoma de Barcelona
Skills you'll gain: Multilingualism, Language Interpretation, Translation, and Studies, Cultural Diversity, Language Learning, Diversity Awareness, Culture, Intercultural Competence, World History, Community Development, Digital Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Restful API, API Design, Application Deployment, Authentications, Cloud Deployment, User Accounts, Debugging, Operational Databases, Back-End Web Development, Software Testing, Software Development, Database Development, Continuous Integration
Intermediate · Course · 1 - 3 Months

American Psychological Association
Skills you'll gain: Mental Health Diseases and Disorders, Trauma Care, Mental Health, Psychiatric Assessments, Psychology, Psychotherapy, Mental and Behavioral Health, Cognitive Behavioral Therapy, Stress Management, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Exploratory Data Analysis, Ggplot2, Data Visualization Software, Tidyverse (R Package), Data Visualization, Version Control, Data Analysis, Statistical Methods, Data Wrangling, R Programming, GitHub, Data Transformation, Statistical Analysis, Git (Version Control System), Data Manipulation, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Programming, Programming Principles, Data Import/Export, Data Structures, Integrated Development Environments, Python Programming, Computer Science
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Image Analysis, Event-Driven Programming, Scalability, Digital Signal Processing, C and C++, Distributed Computing, Computer Graphics, System Programming, Program Development, Performance Tuning, Hardware Architecture, Data Structures, Algorithms
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: AI Security, Information Privacy, Personally Identifiable Information, Data Security, Threat Modeling, Vulnerability Assessments, Responsible AI, Data Governance, Data Management, Cyber Security Strategy, Data Integrity, Data Loss Prevention, Cloud Security, Cybersecurity, Security Awareness, Artificial Intelligence and Machine Learning (AI/ML), Security Management, Security Controls, Cyber Operations, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Model Deployment, Apache Spark, Data Pipelines, MLOps (Machine Learning Operations), PySpark, IBM Cloud, Jupyter, Docker (Software), Machine Learning, Data Science, Python Programming, Scalability, Design Thinking
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Data-Driven Decision-Making, Data Visualization, Business Analytics, Data Analysis, Data Cleansing, Statistical Analysis, Data Preprocessing, Exploratory Data Analysis, Matplotlib, Customer Analysis, Analytical Skills, Trend Analysis, Pandas (Python Package), Python Programming, Jupyter
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Generative AI, Prompt Engineering, Instructional Design, Design Strategies, Content Creation, Creative Design, Emerging Technologies, Professional Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Control Panels, Productivity Software, Software Installation, Microsoft Windows, Organizational Skills, Office Procedures, Microsoft Office, Computer Literacy, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Microservices, Application Deployment, Software Architecture, Scalability, Service Oriented Architecture, Distributed Computing, Load Balancing, Java, Program Development, Software Design, Maintainability, Dependency Analysis
Intermediate · Course · 1 - 4 Weeks