Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Technical University of Munich (TUM)
Skills you'll gain: Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainable Technologies, Sustainability Reporting, Corporate Sustainability, Climate Change Mitigation, Sustainable Development, Sustainable Design, Environmental Science, Information Technology, Artificial Intelligence, Hardware Design, Innovation
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Application Deployment, Cloud Deployment, Amazon Web Services, Serverless Computing, Cloud Applications, Application Performance Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Office, Technical Documentation, Document Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: 3D Assets, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Virtual Environment, File Management, Generative AI, Performance Tuning, Image Quality, Graphical Tools, Design Elements And Principles, Design, Creative Design, Technical Design, Aesthetics
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Cyber Risk, Risk Management, Threat Management, IT Management, Security Controls, Security Management, Business Risk Management, Vulnerability Assessments, Cyber Security Assessment, Cyber Security Strategy, Cybersecurity, Threat Modeling, Cyber Security Policies, Information Assurance, Data Security, Technical Communication, Stakeholder Communications, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Product Strategy, Digital Transformation, Business Strategy, Google Cloud Platform, Technology Strategies, Amazon Bedrock, Artificial Intelligence, Responsible AI, Return On Investment, Organizational Leadership, ChatGPT, Generative AI, Emerging Technologies, Risk Management, Machine Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Shell Script, Linux Commands, Unix Shell, Unix Commands, Linux Administration, Linux, Scripting, Scripting Languages, File Management, Command-Line Interface, Debugging, System Configuration, User Interface (UI), IT Automation, Interactive Design, File I/O, Programming Principles
Beginner · Specialization · 1 - 3 Months

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, Continuous Integration
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Infant Care, Child Health, Nutrition Education, Maternal Health, Motivational Interviewing, Nutrition and Diet, Patient Education And Counseling, Caregiving, Mental Health, Family Support, Stress Management, Cultural Responsiveness, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Cultural Diversity, Cultural Sensitivity, Leadership Studies, Self-Awareness, Organizational Leadership, Social Justice, Adaptability
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Management Reporting, Change Management
Intermediate · Course · 1 - 4 Weeks