Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Data Integration, Administration, Enterprise Application Management, Governance, Data Governance, Team Management, Cloud Applications, Data Sharing, User Accounts, Management Reporting, Application Deployment, Application Development, Systems Integration, Strategic Planning

Skills you'll gain: Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Target Market, Digital Marketing, Customer Insights, Content Strategy, Marketing Management, Brand Strategy, Agile Methodology, Storytelling, Consumer Behaviour

Skills you'll gain: Data Quality, Data Integrity, Data Validation, Quality Assurance, Data Collection, Data Processing, Data Strategy, Data Analysis, Sampling (Statistics)

Skills you'll gain: Target Audience, Customer experience improvement, Customer Analysis, Customer Engagement, Persona Development, Customer Insights, Market Research, Marketing Strategies, Data-Driven Decision-Making, Business Development, Consumer Behaviour, Data Analysis, Data Ethics

Skills you'll gain: Instagram, Social Media Management, Social Media Content, Social Media Marketing, Facebook, Social Media Strategy, Target Audience, Graphic Design

Skills you'll gain: Waste Minimization, Environmental Engineering, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Sustainable Engineering, Environmental Regulations, Civil Engineering, Construction, Environmental Laws, Environmental Resource Management, Construction Management, Sustainable Technologies, Thermal Management, Land Management, Process Engineering, Chemical and Biomedical Engineering, Environmental Policy, Transportation Operations, Environmental Issue, Environment and Resource Management, Chemical Engineering

Skills you'll gain: Prompt Engineering, AI Personalization, Generative AI, HR Tech, Artificial Intelligence, ChatGPT, Job Analysis, Human Resources, Human Resource Strategy, Large Language Modeling, Brainstorming, Ideation, Content Creation, Innovation, Business Transformation

Skills you'll gain: Gmail, Authorization (Computing), Google Workspace, Email Security, Data Governance, Cloud Security, Identity and Access Management, Document Management, Data Management, File Management, Enterprise Application Management, User Provisioning, Data Security, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Email Marketing

Skills you'll gain: Cybersecurity, Cyber Threat Intelligence, Cyber Attacks, Cyber Threat Hunting, Cyber Security Strategy, Information Systems Security, Threat Detection, Network Security, Security Information and Event Management (SIEM), Security Management, Threat Management, MITRE ATT&CK Framework, Security Controls, Incident Response, Vulnerability Assessments, Cloud Security, Vulnerability Management, Vulnerability, Encryption, Configuration Management

Skills you'll gain: Facebook, Target Audience, Social Media Campaigns, Advertising Campaigns, Social Media, Social Media Marketing, Advertising, Social Media Strategy, Social Media Content, Online Advertising, Digital Advertising, Videography

Skills you'll gain: Recruitment, Job Analysis, Consultative Approaches, Market Research, Recruitment Strategies, Talent Acquisition, Marketing Materials, Talent Sourcing, Compensation Management, Needs Assessment, Competitive Analysis, Branding, Advertising