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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • G

    Google Cloud

    Use Data Canvas to Visualize and Design Queries

    Skills you'll gain: Data Presentation, Data Visualization Software, Query Languages, Data Integration, Data Analysis

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Google Threat Intelligence - Español

    Skills you'll gain: Cyber Threat Intelligence, Threat Detection, Threat Management, Cyber Threat Hunting, MITRE ATT&CK Framework, Cybersecurity, Incident Response, AI Security, Google Gemini, Vulnerability Assessments, Data Integration

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    كيفية الإستفادة من قاعدة العملاء بتحميل جهات اتصال البريد الإلكتروني على تويتر

    Skills you'll gain: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking, Professional Development

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    MS Teams – Security, Compliance, and Advanced Administration

    Skills you'll gain: Microsoft Teams, Data Loss Prevention, Data Governance, Compliance Management, Role-Based Access Control (RBAC), Collaborative Software, Windows PowerShell, Security Management, Identity and Access Management, System Monitoring, System Configuration, Event Monitoring, Legal Technology

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية تقييم أداء حملتك الإعلانية على موقع بنترست

    Skills you'll gain: Pinterest, Advertising Campaigns, Digital Advertising, Performance marketing, Content Performance Analysis, Customer Insights, Social Media Campaigns, Campaign Management, Advertising, Performance Reporting, Web Analytics, Report Writing, Marketing Analytics, Digital Marketing, Marketing Management

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    E

    E2E Testing

    E2e Course Test Fixtures Learner Fireflies Source

    Skills you'll gain: Test Tools, System Testing, Application Programming Interface (API), User Acceptance Testing (UAT), Acceptance Testing, Testability

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية استعمال التطبيق هبسبوت

    Skills you'll gain: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Shiny for Python Ultimate - Web Development with Python

    Skills you'll gain: Shiny (R Package), User Interface (UI), Data Visualization Software, Interactive Data Visualization, Application Deployment, Web Applications, Front-End Web Development, Data Analysis, Back-End Web Development, Spatial Data Analysis, Web Development, Full-Stack Web Development, Python Programming, Application Development, Development Environment

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Implementing MPLS VPNs

    Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Border Gateway Protocol, Open Shortest Path First (OSPF), Network Troubleshooting, Network Routers, Wide Area Networks, Network Routing, Network Monitoring, Command-Line Interface

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Unreal Engine 5 - Make AAA Game Vehicles

    Skills you'll gain: Unreal Engine, 3D Assets, Video Game Development, Virtual Environment, Animation and Game Design, Performance Tuning, Event-Driven Programming, User Interface (UI)

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Integrating 3D Plants into Unreal Engine 5

    Skills you'll gain: Unreal Engine, 3D Modeling, 3D Assets, Computer Graphics, Virtual Environment, Animation and Game Design, Visualization (Computer Graphics), Animations, Data Import/Export, File Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Interviewing Users: Conducting Effective User Research

    Skills you'll gain: UI/UX Research, Data Presentation, Business Analysis, Customer Insights, Data Analysis, Scheduling

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Use Data Canvas to Visualize and Design Queries: Google Cloud
  • Google Threat Intelligence - Español: Google Cloud
  • كيفية الإستفادة من قاعدة العملاء بتحميل جهات اتصال البريد الإلكتروني على تويتر: Coursera
  • MS Teams – Security, Compliance, and Advanced Administration: Packt
  • كيفية تقييم أداء حملتك الإعلانية على موقع بنترست: Coursera
  • E2e Course Test Fixtures Learner Fireflies Source: E2E Testing
  • كيفية استعمال التطبيق هبسبوت: Coursera
  • Shiny for Python Ultimate - Web Development with Python: Packt
  • Implementing MPLS VPNs: Cisco Learning and Certifications
  • Unreal Engine 5 - Make AAA Game Vehicles: Packt

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