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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Packt

    CertNexus Certified IoT Practitioner (ITP-110)

    Skills you'll gain: Internet Of Things, General Networking, Wireless Networks, Cybersecurity, Systems Integration, Interoperability, Emerging Technologies, Software Development Life Cycle, Safety and Security, Systems Development Life Cycle, Systems Design, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Java Control Flow, IDE, and Object-Oriented Programming

    Skills you'll gain: IntelliJ IDEA, Integrated Development Environments, Java, Development Environment, Debugging, Object Oriented Programming (OOP), Programming Principles

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    H

    H2O.ai

    H2O Hydrogen Torch Starter Course

    Skills you'll gain: Deep Learning, Applied Machine Learning, Artificial Intelligence, Computer Vision, Image Analysis, Natural Language Processing, Model Evaluation, Exploratory Data Analysis, Interactive Data Visualization, Performance Tuning, Data Import/Export

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    L

    LearnQuest

    Strategic Foundations for CRO Leadership

    Skills you'll gain: Sales Pipelines, Sales Process, Sales Management, Regional Sales, Sales Territory Management, Sales Strategy, Sales Training, Talent Management, Revenue Management, Cross-Functional Team Leadership, Employee Coaching, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Target Market, Market Opportunities, Marketing Analytics, Recruitment, Key Performance Indicators (KPIs)

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts-Português Brasileiro

    Skills you'll gain: Google Gemini, Marketing Strategies, Customer Analysis, Big Data, Forecasting, Customer Insights, Predictive Analytics, Analytics, Target Audience, Data Analysis, Marketing Analytics, Artificial Intelligence, Google Cloud Platform, Generative AI

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Unreal Engine 5 – Create A Zombie Survivor FPS Game

    Skills you'll gain: Unreal Engine, Animation and Game Design, Video Game Development, 3D Assets, Game Design, Development Testing, Artificial Intelligence, User Interface (UI), Performance Tuning

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Use Data Canvas to Visualize and Design Queries

    Skills you'll gain: Data Presentation, Data Visualization Software, Query Languages, Data Integration, Data Analysis

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    N

    Northeastern University

    Data Warehousing and Integration Part 2

    Skills you'll gain: Data Governance, Extract, Transform, Load, Data Warehousing, Data Integration, DevOps, Data Pipelines, CI/CD, Data Architecture, Infrastructure as Code (IaC), Data Quality, Amazon Redshift, Cloud Computing, Database Architecture and Administration, Cloud Computing Architecture, Analytics, Data Transformation, Amazon S3, Scalability

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Simplilearn

    Agile Estimation Planning and Tracking Training

    Skills you'll gain: User Story, Project Estimation, Sprint Planning, Agile Project Management, Agile Methodology, Estimation, Stakeholder Communications, Backlogs, Agile Product Development, Stakeholder Management, Project Controls, Prioritization, Project Management, Forecasting, Release Management, Continuous Monitoring

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Landscape Photography: Shooting from an Aerial Perspective

    Skills you'll gain: Photography, Photo/Video Production and Technology, Creativity, Aesthetics

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Image Classification with Keras: Build & Optimize

    Skills you'll gain: Keras (Neural Network Library), Convolutional Neural Networks, Transfer Learning, Model Evaluation, Image Analysis, Computer Vision, Deep Learning, Tensorflow, Applied Machine Learning, Data Preprocessing, Jupyter, Matplotlib, Visualization (Computer Graphics)

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Change Management for Google Workspace - Español

    Skills you'll gain: Change Management, Stakeholder Engagement, Organizational Change, Workflow Management, Employee Training, Google Workspace, Training and Development, Stakeholder Analysis, Process Development, Organizational Strategy, Customer Success Management, Strategic Communication, Communication Strategies, Needs Assessment

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • CertNexus Certified IoT Practitioner (ITP-110): Packt
  • Java Control Flow, IDE, and Object-Oriented Programming: Packt
  • H2O Hydrogen Torch Starter Course: H2O.ai
  • Strategic Foundations for CRO Leadership: LearnQuest
  • Gemini for Data Scientists and Analysts-Português Brasileiro: Google Cloud
  • Unreal Engine 5 – Create A Zombie Survivor FPS Game: Packt
  • Use Data Canvas to Visualize and Design Queries: Google Cloud
  • Data Warehousing and Integration Part 2: Northeastern University
  • Agile Estimation Planning and Tracking Training: Simplilearn
  • Landscape Photography: Shooting from an Aerial Perspective: Skillshare

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