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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    The Ideation Process

    Skills you'll gain: Process Mapping, Sprint Planning, AI Enablement, Business Analysis, User Research, Problem Solving, Market Analysis, Prioritization

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    Cloud Essentials for Business Leaders - Healthcare and Life Sciences v01.00.00

    Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Services, Cloud Solutions, Digital Transformation, Public Cloud, Business Transformation, Innovation, Operational Efficiency, Thought Leadership

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Running Distributed TensorFlow using Vertex AI

    Skills you'll gain: Tensorflow, Google Cloud Platform, Model Deployment, Image Analysis, Cloud Deployment, MLOps (Machine Learning Operations), Cloud Computing, Distributed Computing

    Intermediate · Project · Less Than 2 Hours

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect Contact Lens Fundamentals

    Skills you'll gain: Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Case Studies, System Implementation

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Marketing Case Study: Analyze, Evaluate & Implement

    Skills you'll gain: Performance Analysis, Marketing Planning, Marketing Strategies, Strategic Marketing, Global Marketing, Plan Execution, Marketing Management, Market Analysis, Product Strategy, Case Studies, Marketing, Competitive Analysis, Brand Strategy, Program Implementation, Market Opportunities, Consumer Behaviour, Logistics, Business

    5
    Rating, 5 out of 5 stars
    ·
    12 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Starweaver

    GenAI Foundations and Prompt Engineering

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, Enterprise Application Management, ChatGPT, AI Workflows, Generative AI, Development Environment, LLM Application, Large Language Modeling, Systems Architecture, Model Evaluation, Program Evaluation, Process Optimization, Performance Tuning, Scalability, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Financial Reporting with Tableau: Parameters & Filters

    Skills you'll gain: Dashboard, Tableau Software, Interactive Data Visualization, Financial Reporting, Financial Data, Business Reporting, Financial Statements, Business Intelligence, Financial Statement Analysis, Financial Analysis, Data Visualization Software, Performance Analysis, Key Performance Indicators (KPIs)

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Certificado profissional: Google Cloud Digital Leader

    Skills you'll gain: Cloud Management, Cloud Solutions, Distributed Denial-Of-Service (DDoS) Attacks, Digital Transformation, Serverless Computing, Containerization, Real Time Data, Cloud Infrastructure, Data Governance, Google Cloud Platform, Cloud Computing, Encryption, Cloud Security, AI Enablement, Public Cloud, Data Management, Looker (Software), Cost Management, Cloud Storage, Responsible AI

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    ASP.NET Core MVC [.NET 8] - The Complete Guide

    Skills you'll gain: ASP.NET, Model View Controller, .NET Framework, Order Management, Object-Relational Mapping, Application Deployment, User Accounts, Database Management, Data Access, Full-Stack Web Development, Web Development, Authentications, Web Applications, User Interface and User Experience (UI/UX) Design, User Interface (UI), Authorization (Computing), Role-Based Access Control (RBAC), Software Architecture, Microsoft Azure, OAuth

    Intermediate · Specialization · 3 - 6 Months

  • P

    PwC India

    Transfer pricing assessment, APA and Intra-group services

    Skills you'll gain: Tax Laws, Intercompany Accounting, Tax Planning, Tax Compliance, Corporate Tax, International Financial Reporting Standards, Arbitration, Law, Regulation, and Compliance, Auditing, Benchmarking

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Miro para gestión de proyectos con Kanban

    Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Miro AI, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    A

    Amazon Web Services

    AWS Organizations Getting Started

    Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), User Accounts, Single Sign-On (SSO)

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • The Ideation Process: University of Minnesota
  • Cloud Essentials for Business Leaders - Healthcare and Life Sciences v01.00.00: Amazon Web Services
  • Running Distributed TensorFlow using Vertex AI: Google Cloud
  • Amazon Connect Contact Lens Fundamentals: Amazon Web Services
  • Master Marketing Case Study: Analyze, Evaluate & Implement: EDUCBA
  • GenAI Foundations and Prompt Engineering : Starweaver
  • Financial Reporting with Tableau: Parameters & Filters: Coursera
  • Certificado profissional: Google Cloud Digital Leader: Google Cloud
  • ASP.NET Core MVC [.NET 8] - The Complete Guide: Packt
  • Transfer pricing assessment, APA and Intra-group services: PwC India

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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