Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

University of Minnesota
Skills you'll gain: Process Mapping, Sprint Planning, AI Enablement, Business Analysis, User Research, Problem Solving, Market Analysis, Prioritization
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Services, Cloud Solutions, Digital Transformation, Public Cloud, Business Transformation, Innovation, Operational Efficiency, Thought Leadership
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Tensorflow, Google Cloud Platform, Model Deployment, Image Analysis, Cloud Deployment, MLOps (Machine Learning Operations), Cloud Computing, Distributed Computing
Intermediate · Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Case Studies, System Implementation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Performance Analysis, Marketing Planning, Marketing Strategies, Strategic Marketing, Global Marketing, Plan Execution, Marketing Management, Market Analysis, Product Strategy, Case Studies, Marketing, Competitive Analysis, Brand Strategy, Program Implementation, Market Opportunities, Consumer Behaviour, Logistics, Business
Mixed · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, Enterprise Application Management, ChatGPT, AI Workflows, Generative AI, Development Environment, LLM Application, Large Language Modeling, Systems Architecture, Model Evaluation, Program Evaluation, Process Optimization, Performance Tuning, Scalability, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Tableau Software, Interactive Data Visualization, Financial Reporting, Financial Data, Business Reporting, Financial Statements, Business Intelligence, Financial Statement Analysis, Financial Analysis, Data Visualization Software, Performance Analysis, Key Performance Indicators (KPIs)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Management, Cloud Solutions, Distributed Denial-Of-Service (DDoS) Attacks, Digital Transformation, Serverless Computing, Containerization, Real Time Data, Cloud Infrastructure, Data Governance, Google Cloud Platform, Cloud Computing, Encryption, Cloud Security, AI Enablement, Public Cloud, Data Management, Looker (Software), Cost Management, Cloud Storage, Responsible AI
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: ASP.NET, Model View Controller, .NET Framework, Order Management, Object-Relational Mapping, Application Deployment, User Accounts, Database Management, Data Access, Full-Stack Web Development, Web Development, Authentications, Web Applications, User Interface and User Experience (UI/UX) Design, User Interface (UI), Authorization (Computing), Role-Based Access Control (RBAC), Software Architecture, Microsoft Azure, OAuth
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Tax Laws, Intercompany Accounting, Tax Planning, Tax Compliance, Corporate Tax, International Financial Reporting Standards, Arbitration, Law, Regulation, and Compliance, Auditing, Benchmarking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Miro AI, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), User Accounts, Single Sign-On (SSO)
Beginner · Course · 1 - 4 Weeks