Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Web Scraping, Robotic Process Automation, Debugging, Business Process Automation, HR Tech, Test Automation, Automation, Workflow Management, Application Frameworks, Data Entry, Data Integration, Data Management, Employee Onboarding
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Mapping, IBM WebSphere MQ, Middleware, Business Process Automation, Process Driven Development, Data Integration, Scenario Testing, File Transfer Protocol (FTP), Test Case, Development Testing, Data Validation, Java Programming, System Configuration, Debugging, File Management
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Data Management, Identity and Access Management, Data Sharing, Management Reporting, Google Cloud Platform, Administration, Data Storytelling, Scheduling, Customer Support, Email Automation, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: jQuery, Cascading Style Sheets (CSS), HTML and CSS, Web Content Accessibility Guidelines, Usability, Javascript and jQuery, Hypertext Markup Language (HTML), Web Design and Development, Web Design, Web Development, Semantic Web, Front-End Web Development, Responsive Web Design
Mixed · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Network Planning And Design, Network Engineering, Computer Networking, Network Administration, Border Gateway Protocol, Network Troubleshooting, Network Performance Management, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, Code Review, Database Design, SQL, Data Access, Data Manipulation, C# (Programming Language)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Full-Stack Web Development, Flask (Web Framework), Web Applications, Real Time Data, Web Development, Restful API, Application Development, Application Programming Interface (API), Back-End Web Development, Python Programming
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Business Transformation, Cloud Deployment, Initiative and Leadership, Application Deployment, AI Product Strategy, Digital Transformation, Continuous Monitoring, Agentic systems, Compliance Management, Stakeholder Communications, Regulatory Compliance, Dashboard, CI/CD, Data Pipelines
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Marketing Strategies, Customer Analysis, Big Data, Forecasting, Customer Insights, Predictive Analytics, Analytics, Target Audience, Data Analysis, Marketing Analytics, Artificial Intelligence, Google Cloud Platform, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, CI/CD, DevOps, Debugging, Continuous Integration, Continuous Deployment, Infrastructure as Code (IaC), Application Security, Development Environment, File Management, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

H2O.ai
Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, AI Enablement, Generative AI, Web Applications, Artificial Intelligence, Data Processing, Prompt Engineering, Agentic systems, Application Development, Application Programming Interface (API), Automation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Process Analysis, Business Operations, Business Process, Operations Management, Business Process Improvement, Operational Efficiency, Technology Strategies, Business Development, Growth Strategies, Customer experience improvement, Business Strategy, Competitive Analysis
Mixed · Course · 1 - 4 Weeks