Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Data Collection, Data Validation, Marketing Effectiveness
Intermediate · Course · 3 - 6 Months
Skills you'll gain: Inside Sales, Sales Process, Generative AI Agents, Sales Strategy, Email Automation, AI Personalization, Sales Management, HubSpot CRM, Sales Enablement, Sales, Sales Training, Sales Prospecting, ChatGPT, Anthropic Claude, Customer Relationship Management (CRM) Software, Customer Communications Management, Customer Engagement, Campaign Management, Automation, Analytics
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Web Components, Frontend Performance, Web Content Accessibility Guidelines, Hypertext Markup Language (HTML), Web Analytics and SEO, Web Design and Development, Semantic Web, Browser Compatibility, Web Applications, Web Content, Responsive Web Design
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, AI Personalization, Predictive Analytics, Customer Engagement, Advanced Analytics, Data-Driven Decision-Making, Predictive Modeling, AI Enablement, Marketing Strategies, Emerging Technologies, Revenue Management, Loyalty Programs, Brand Marketing, Digital Media Strategy, Media Strategy, Digital Transformation, Drive Engagement, Media Planning, Media Relations, Price Negotiation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Import/Export, Data Modeling, Database Management, Google Cloud Platform, SQL, Data Manipulation, Data Analysis, Cloud Computing
Intermediate · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Software-Defined Data Center (SDDC), VMware vSAN, Virtualization, Data Centers, NSX-T Network Virtualization, VMware ESX Servers, Virtualization and Virtual Machines, vSphere Networking and Storage, vCenter Server, Virtual Machines, IT Infrastructure, Network Infrastructure, Servers, Hybrid Cloud Computing, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Personalized Service, Learning Styles, Learning Strategies, Registration, Project Management Institute (PMI) Methodology, Quick Learning, Test Tools, Educational Materials
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Containerization, Docker (Software), Application Deployment, Cloud Platforms, Cloud Deployment, Cloud Applications, Kubernetes, Amazon Web Services, Cloud Computing, Development Environment, Continuous Deployment, CI/CD, Continuous Integration, DevOps, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Operations, Responsible AI, Sales Process, Sales Enablement, Generative AI Agents, Sales Management, Sales Strategy, Sales, Data Ethics, Forecasting, Prompt Engineering, Customer Relationship Management, Data-Driven Decision-Making, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Apache Maven, Package and Software Management, Google Cloud Platform, CI/CD, Containerization, Release Management, Cloud Management, Cloud Computing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS SageMaker, Model Evaluation, Applied Machine Learning, Classification Algorithms, Amazon Web Services, Machine Learning Methods, Predictive Modeling, Machine Learning, Python Programming
Intermediate · Guided Project · Less Than 2 Hours