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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • P

    Packt

    Advanced Google Analytics - A Practical Guide

    Skills you'll gain: Data Collection, Data Validation, Marketing Effectiveness

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Inside Sales: Crafting Effective Outreach

    Skills you'll gain: Inside Sales, Sales Process, Generative AI Agents, Sales Strategy, Email Automation, AI Personalization, Sales Management, HubSpot CRM, Sales Enablement, Sales, Sales Training, Sales Prospecting, ChatGPT, Anthropic Claude, Customer Relationship Management (CRM) Software, Customer Communications Management, Customer Engagement, Campaign Management, Automation, Analytics

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Semantic HTML & Accessibility

    Skills you'll gain: Web Components, Frontend Performance, Web Content Accessibility Guidelines, Hypertext Markup Language (HTML), Web Analytics and SEO, Web Design and Development, Semantic Web, Browser Compatibility, Web Applications, Web Content, Responsive Web Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    AI in Fan Engagement

    Skills you'll gain: Marketing Analytics, AI Personalization, Predictive Analytics, Customer Engagement, Advanced Analytics, Data-Driven Decision-Making, Predictive Modeling, AI Enablement, Marketing Strategies, Emerging Technologies, Revenue Management, Loyalty Programs, Brand Marketing, Digital Media Strategy, Media Strategy, Digital Transformation, Drive Engagement, Media Planning, Media Relations, Price Negotiation

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Loading Data into Google Cloud SQL

    Skills you'll gain: Data Import/Export, Data Modeling, Database Management, Google Cloud Platform, SQL, Data Manipulation, Data Analysis, Cloud Computing

    Intermediate · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Fundamentals of VMware Data Center Virtualization Concepts

    Skills you'll gain: Software-Defined Data Center (SDDC), VMware vSAN, Virtualization, Data Centers, NSX-T Network Virtualization, VMware ESX Servers, Virtualization and Virtual Machines, vSphere Networking and Storage, vCenter Server, Virtual Machines, IT Infrastructure, Network Infrastructure, Servers, Hybrid Cloud Computing, Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Certified Associate in Project Management (CAPM)® Exam: Unit 8

    Skills you'll gain: Personalized Service, Learning Styles, Learning Strategies, Registration, Project Management Institute (PMI) Methodology, Quick Learning, Test Tools, Educational Materials

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Scalable Deployment and DevOps for Web Development

    Skills you'll gain: Containerization, Docker (Software), Application Deployment, Cloud Platforms, Cloud Deployment, Cloud Applications, Kubernetes, Amazon Web Services, Cloud Computing, Development Environment, Continuous Deployment, CI/CD, Continuous Integration, DevOps, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales Operations Specialists

    Skills you'll gain: Sales Operations, Responsible AI, Sales Process, Sales Enablement, Generative AI Agents, Sales Management, Sales Strategy, Sales, Data Ethics, Forecasting, Prompt Engineering, Customer Relationship Management, Data-Driven Decision-Making, Strategic Decision-Making

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Working with Artifact Registry

    Skills you'll gain: Apache Maven, Package and Software Management, Google Cloud Platform, CI/CD, Containerization, Release Management, Cloud Management, Cloud Computing

    Beginner · Project · Less Than 2 Hours

  • P

    Packt

    DeepSeek R1 AI: 25 Real World Projects in AI for Beginners

    Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    AWS AutoGluon for Machine Learning Classification

    Skills you'll gain: AWS SageMaker, Model Evaluation, Applied Machine Learning, Classification Algorithms, Amazon Web Services, Machine Learning Methods, Predictive Modeling, Machine Learning, Python Programming

    Intermediate · Guided Project · Less Than 2 Hours

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1…291292293…389

In summary, here are 10 of our most popular customer service courses

  • Advanced Google Analytics - A Practical Guide: Packt
  • GenAI for Inside Sales: Crafting Effective Outreach: Coursera
  • Semantic HTML & Accessibility: Board Infinity
  • AI in Fan Engagement: Real Madrid Graduate School Universidad Europea
  • Loading Data into Google Cloud SQL: Google Cloud
  • Fundamentals of VMware Data Center Virtualization Concepts: Board Infinity
  • Certified Associate in Project Management (CAPM)® Exam: Unit 8: Pearson
  • Scalable Deployment and DevOps for Web Development: Board Infinity
  • GenAI for Sales Operations Specialists: Coursera
  • Working with Artifact Registry: Google Cloud

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