Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Web Content, Content Management, No-Code Development, Web Design and Development, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Queen Mary University of London
Skills you'll gain: Stakeholder Management, Change Management, Professional Networking, Matrix Management, Organizational Leadership, Leadership, Influencing, Organizational Strategy, Personal Development, Branding, Storytelling
Advanced · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Research Design, Science and Research, Laboratory Research, Research Methodologies, Statistical Analysis, Data Collection, Data Analysis Software, Neurology, Psychology, Physiology, Magnetic Resonance Imaging, Electrophysiology, Image Analysis, Medical Equipment and Technology, Human Learning, Medical Imaging, Data Visualization Software, Functional Behavior Assessment, Statistical Inference
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Technical Analysis, Time Series Analysis and Forecasting, Predictive Modeling, Market Data, Financial Forecasting, Applied Machine Learning, Trend Analysis, Financial Analysis, Data Visualization, Google Sheets, Interactive Data Visualization, Machine Learning, Data Manipulation, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Data Warehousing, Google Cloud Platform, Big Data, Model Evaluation, Apache Spark, Database Management, Data Integration, SQL, Data Pipelines, Metadata Management, Data Management, Real Time Data, Tensorflow, Data Science, Command-Line Interface, Applied Machine Learning, Cloud-Based Integration, Apache Hadoop, Query Languages, Machine Learning
Intermediate · Specialization · 1 - 3 Months

AI Business School
Skills you'll gain: Generative AI, AI Enablement, Responsible AI, Sales Enablement, Risk Management, Sales, Artificial Intelligence, Sales Strategy, Digital Transformation, Innovation, Automation
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Software Testing, Human Factors, User Acceptance Testing (UAT), Surveys, Human Computer Interaction, Software Quality (SQA/SQC), Test Planning, Technical Communication, User Experience Design, User Interface (UI), UI/UX Research, User Research, Web Content Accessibility Guidelines, User Experience, Risk Management Framework, Stakeholder Engagement, Law, Regulation, and Compliance
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Business Communication, Sales, Sales Presentations, Inside Sales, Technical Sales, Outside Sales, Interviewing Skills, Customer Relationship Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, Invoicing, No-Code Development, Application Design, Document Management, Data Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Drug Development, Clinical Research, Clinical Trials, Statistical Analysis, Predictive Modeling, R Programming, Data Analysis, Statistical Methods, Health Policy, Data Science, Epidemiology, Healthcare Industry Knowledge, Data Quality, Electronic Medical Record
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Marketing Materials, Workflow Management, Graphic Design, Design Strategies, Customer Engagement, Layout Design, Design, Digital Publishing, Marketing, Entrepreneurship, Design Elements And Principles, Business
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Presentation, E-Commerce, Analytics, Key Performance Indicators (KPIs), Web Analytics, Google Analytics, Marketing Analytics, Generative AI, Data Analysis, Business Strategy, Data Processing, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks