Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Northeastern University
Skills you'll gain: Unsupervised Learning, Supervised Learning, Regression Analysis, Applied Machine Learning, Statistical Modeling, Machine Learning Algorithms, PyTorch (Machine Learning Library), Statistical Methods, Statistical Machine Learning, Machine Learning, Predictive Analytics, Predictive Modeling, Machine Learning Software, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Classification Algorithms, Logistic Regression, Unstructured Data, Model Evaluation, Dimensionality Reduction
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Video Game Development, 3D Assets, Virtual Environment, Simulation and Simulation Software, Animations, 3D Modeling, Visualization (Computer Graphics), Simulations, Computer Graphics, Data Pipelines, Scripting, Debugging
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Cloud Management, Spring Framework, Responsible AI, Java, Artificial Intelligence, Technical Services, Cloud Deployment, Restful API, Debugging
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Microsoft Power Platform, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Performance Reporting, Data Transformation, Data Cleansing, ChatGPT
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: 3D Assets, 3D Modeling, Unreal Engine, Video Game Development, Computer Graphics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Collaborative Software, Project Management Software, Diagram Design, Workflow Management, Calendar Management, Project Management, Software Installation, Query Languages
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Responsible AI, Data Ethics, Google Gemini, Marketing Analytics, Generative AI, AI Enablement, Governance, AI Security, Sales Strategy, Customer Insights, Marketing Strategies, ChatGPT, Persona Development, Marketing Effectiveness, Social Media Campaigns, Forecasting, Automation, Analysis, Process Optimization, Visualization (Computer Graphics)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kaizen Methodology, Process Improvement, Software Quality Assurance, Quality Improvement, Change Management, Organizational Change, Continuous Improvement Process, Lean Methodologies, Quality Assurance, Waste Minimization, Test Tools, Issue Tracking, Application Lifecycle Management, Process Mapping
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Code Review, Continuous Integration, Software Development Tools, DevOps, Software Technical Review, GitHub
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Object Oriented Design, Software Architecture, Software Design, Software Design Patterns, Software Development Life Cycle, Software Engineering, Systems Architecture, Software Development, Maintainability, Service Oriented Architecture, Model View Controller, Event-Driven Programming, Distributed Computing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, General Networking, OSI Models, Network Protocols, Networking Hardware, TCP/IP, Microsoft Windows, Network Routers, Network Switches, Network Administration, Computer Networking, Technical Support and Services, Command-Line Interface, iOS Development, Operating Systems, Configuration Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Event-Driven Programming, Graphics Software, Computer Graphics, Video Game Development, Computer Graphic Techniques, Development Environment, Debugging, Application Development
Mixed · Course · 1 - 4 Weeks