
Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Automation, No-Code Development, Business Process Automation, Workflow Management, Productivity Software, Digital Transformation, Process Optimization, Operational Efficiency, Artificial Intelligence, Innovation
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Network Security, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Technical Support, Active Directory, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Servers, Network Security, Data Security, IT Infrastructure, Operating Systems, Data Storage, Computer Networking
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Virtual Private Networks (VPN), Cybersecurity, Computing Platforms, Multi-Factor Authentication, Authentications, Information Systems Security, Network Security, Technical Support and Services, Application Security, Data Security, Information Privacy, Servers, Cloud Computing, Network Administration, Encryption, Identity and Access Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Performance Tuning, Unix Commands, Ubuntu, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Cloud Deployment
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Operating System Administration, Remote Access Systems, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, Threat Detection, System Support, Information Technology Operations, Wireless Networks, Network Security, Desktop Support, Information Systems Security, Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies, Hardware Troubleshooting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Computer Hardware, Operating Systems, Desktop Support, Databases, Hardware Troubleshooting, Information Technology, Technical Support, Computer Systems, System Configuration, Information Systems Security, General Networking, Networking Hardware, Application Deployment, Wireless Networks, Security Awareness, Software Installation, Computer Networking, Computer Security Awareness Training, Data Storage, Peripheral Devices
Beginner · Course · 3 - 6 Months

Skills you'll gain: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Server Administration, Windows Servers, Servers, Network Troubleshooting, Linux Servers, Virtualization, Hardware Troubleshooting, Operating System Administration, Virtual Machines, IT Automation, Remote Access Systems, Security Controls, Networking Hardware, System Support, Computer Hardware, Data Storage, Data Security
Intermediate · Course · 1 - 4 Weeks