Microsoft
Technical Diagnostics and Troubleshooting Techniques
Microsoft

Technical Diagnostics and Troubleshooting Techniques

This course is part of multiple programs.

 Microsoft

Instructor: Microsoft

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

3 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • Gain insight into troubleshooting approaches for both hardware and software issues across various operating systems.

  • Learn to apply a systematic approach to diagnose technical issues across different hardware and software environments.

  • Master diagnostic tools for efficient problem-solving in system maintenance, upgrades, network connectivity, software setup, and security.

Details to know

Earn a career certificate

Add to your LinkedIn profile

Assessments

3 assignments

Taught in English

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

3 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is available as part of
When you enroll in this course, you'll also be asked to select a specific program.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Microsoft
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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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There are 2 modules in this course

In this module, you'll be introduced to the concept and importance of troubleshooting, problem-solving strategies and models, and the common hardware issues that may arise in a computer system.

What's included

6 readings1 assignment1 discussion prompt

In this module, you'll be given the opportunity to apply your troubleshooting knowledge and skills to a realistic and complex problem. You'll be provided with multiple diagnostic outputs and will be tasked with identifying the issue and recommending a solution. You'll also be required to document and communicate their troubleshooting process and outcome.

What's included

4 videos2 readings2 assignments1 peer review

Instructor

 Microsoft
Microsoft
116 Courses780,186 learners

Offered by

Microsoft

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