• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Recovery

Results for "service recovery"


  • P

    Packt

    Disaster Recovery and Business Continuity

    Skills you'll gain: Disaster Recovery, Malware Protection, Business Continuity Planning, Contingency Planning, Business Continuity, Data Centers, Information Assurance, Cybersecurity, Risk Mitigation, Business Risk Management, Incident Management, Crisis Management, Data Security, Risk Management, Data Loss Prevention, Communication Systems, Risk Analysis, IT Infrastructure, Network Infrastructure, Data Storage

    Beginner · Course · 3 - 6 Months

  • E

    EDUCBA

    ITIL V4 Introduction to Service Management Concept

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, Continuous Improvement Process, Process Management, Technical Services, Business Management, Stakeholder Management, Innovation, Value Propositions, Digital Transformation

    ★ 4.7 (261) · Beginner · Course · 1 - 3 Months

  • M

    Microsoft

    Azure Cloud Services

    Skills you'll gain: Microsoft Azure, Virtual Machines, Virtualization and Virtual Machines, Scalability, Cloud Computing, Cloud Services, Infrastructure As A Service (IaaS), Cloud Infrastructure, Virtual Networking, Cloud Deployment, Kubernetes, Cloud Security, Network Security, Cloud Management, Network Routing, Security Controls, Load Balancing, Infrastructure Security, Application Deployment, Operating System Administration

    ★ 4.8 (30) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Marketing Strategy and Techniques

    ★ 4.6 (83) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    5S - Become a Certified 5S Specialist

    Skills you'll gain: Service Management, Lean Manufacturing, Operational Excellence, Performance Measurement, Performance Improvement, Customer experience improvement, Team Leadership, Key Performance Indicators (KPIs), Culture Transformation, Cleanliness, Procedure Development, Overcoming Objections, Auditing

    ★ 4.8 (12) · Intermediate · Course · 1 - 3 Months

  • L

    Logical Operations

    ITIL 4: Foundations and Framework

    Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, IT Management, Information Technology Operations, Operations Management, Asset Management, Operations

    ★ 4.8 (10) · Mixed · Course · 1 - 4 Weeks

  • S

    Starweaver

    Electric Vehicle Operation and Diagnosis

    Skills you'll gain: High Voltage, Power Electronics, Electronic Systems, Electrical Systems, Energy and Utilities, Control Systems, Test Equipment, Electric Power Systems, Hardware Troubleshooting, Sustainable Technologies, Failure Analysis, Test Tools

    ★ 4.7 (22) · Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    ITIL V4 Details of Four Dimensions of Service Management

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Hospitality Services, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, Process Optimization, People Development

    ★ 4.8 (113) · Intermediate · Course · 1 - 4 Weeks

  • U

    UBITS

    Servicio al cliente desde el punto de vista logístico

    Skills you'll gain: Logistics Management, Customer Service, Logistics, Inventory Management, Order Delivery, Transportation, Supply Chain, and Logistics, Inventory Control, Inventory Management System, Supply Chain, Supply Chain Systems, Customer experience improvement, Materials Management, Customer experience strategy (CX), Service Level, Supply Chain Planning, Marketing Operations, Service Improvement, Operational Efficiency

    ★ 4.8 (25) · Intermediate · Course · 1 - 4 Weeks

  • L

    L&T EduTech

    Solid Waste Processing and Treatment

    Skills you'll gain: Waste Minimization, Environmental Engineering, Environmental Regulations, Sustainable Engineering, Environmental Engineering and Restoration, Sustainable Technologies, Thermal Management, Land Management, Process Engineering, Water Sustainability, Energy and Utilities, Public Works, Process Analysis, Design Specifications, Microbiology, Engineering Calculations

    Intermediate · Course · 1 - 3 Months

  • E

    EDUCBA

    ITIL V4 Brief Overview of Management and Practices

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Risk Management Framework, Application Deployment, IT Infrastructure, Computing Platforms

    ★ 4.8 (165) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    ITSM Foundations: Optimizing IT Service Management

    Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Service Management, Information Technology, IT Management, Problem Solving, IT Automation, Change Management, Information Technology Operations, Automation, Workflow Management, Software Installation

    ★ 3.5 (6) · Beginner · Course · 1 - 4 Weeks

1234…329

In summary, here are 10 of our most popular service recovery courses

  • Disaster Recovery and Business Continuity : Packt
  • ITIL V4 Introduction to Service Management Concept: EDUCBA
  • Azure Cloud Services: Microsoft
  • Improving Customer Retention: Coursera
  • 5S - Become a Certified 5S Specialist: Packt
  • ITIL 4: Foundations and Framework: Logical Operations
  • Electric Vehicle Operation and Diagnosis: Starweaver
  • ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
  • Servicio al cliente desde el punto de vista logístico: UBITS
  • Solid Waste Processing and Treatment: L&T EduTech

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok