Skills you'll gain: Crisis Management, Decision Making, Brand Management, Branding, Marketing Communications, Corporate Communications, Brand Strategy, Public Relations, Risk Management, Communication, Communication Strategies, Management Information Systems, Auditing

Skills you'll gain: Design Thinking, Change Management, Innovation, Business Transformation, Ideation, Forecasting, Organizational Strategy, Business Strategies, New Product Development, Value Propositions

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Programs, Diversity Training, Human Resource Strategy, Employee Retention, Human Resources, Recruitment Strategies, Workforce Development, Organizational Effectiveness, Plan Execution, Talent Acquisition, Communication Strategies

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Growth Mindedness, Personal Development, Self-Awareness, Personal Attributes, Strategic Leadership, Leadership Development, Visionary, Resilience, Goal Setting

Skills you'll gain: Marketing Planning, Business Planning, Microsoft Teams, Microsoft 365, Productivity Software, Project Management Software, Project Planning, Collaborative Software, Project Management, Team Management

Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Environmental Social And Corporate Governance (ESG), Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Socioeconomics, Business Ethics, Business Strategy, Business, Marketing

Skills you'll gain: Marketing, Global Marketing, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Business-To-Consumer, Consumer Behaviour, New Product Development, E-Commerce, Price Negotiation, Innovation

Skills you'll gain: Data Ethics, Microsoft Copilot, Generative AI, Training and Development, Instructional Design, ChatGPT, Productivity Software, Education Software and Technology, Training Programs, Artificial Intelligence, Developing Training Materials, Learning Management Systems, Innovation, Operational Efficiency, Business Ethics, Ethical Standards And Conduct, Automation

Skills you'll gain: Presentations, Business Communication, Business Correspondence, Verbal Communication Skills, Negotiation, Business Writing, English Language, Interviewing Skills, Data Visualization, Communication, Report Writing, Data Storytelling, Taking Meeting Minutes, Recruitment, Business Reporting

Skills you'll gain: Milestones (Project Management), Goal Setting, Timelines, Project Management Software, Delegation Skills, Project Planning, Project Coordination, Databases, Project Management, Coordinating, Collaborative Software, Team Building, Team Oriented, Prioritization, Content Management

Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Software Development Methodologies, Sprint Planning, Backlogs, Continuous Integration, Test Driven Development (TDD)