Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Matplotlib, Seaborn, Plot (Graphics), Scatter Plots, Histogram, Data Visualization, Data Visualization Software, Statistical Visualization, Data Analysis, Python Programming
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Data Science, Model Evaluation, Statistical Machine Learning, Dimensionality Reduction, Statistical Modeling, Statistical Analysis, Sampling (Statistics), Statistical Methods, Regression Analysis, Statistical Inference, Statistics, Applied Mathematics, Logistic Regression, Probability Distribution
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Social Sciences, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File I/O, Object Oriented Programming (OOP), Debugging, JSON, Program Development, Data Structures, Code Review, Python Programming, Microsoft Visual Studio, Development Environment, Scripting, Maintainability, Integrated Development Environments, Package and Software Management, Authorization (Computing), Programming Principles, Computer Programming, Web Scraping, Application Programming Interface (API), Scalability
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer Analysis, Regional Sales, Sales, Data Analysis Software, Data Analysis, Query Languages, Trend Analysis, Databases, Customer Insights, Performance Analysis, Market Opportunities, Product Assortment
Intermediate · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: AWS SageMaker, Data Preprocessing, Computer Vision, Natural Language Processing, Machine Learning, Data Wrangling, Reinforcement Learning, Artificial Intelligence, Model Deployment
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Scaled Agile Framework, Agile Product Development, Sprint Planning, Agile Methodology, Cross-Functional Collaboration, Dependency Analysis, Coordinating, Strategic Leadership, Product Management, Collaboration, Leadership, Performance Measurement, Team Performance Management, Coordination, Release Management, Prioritization, Innovation, Estimation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Electrical Systems, Basic Electrical Systems, Hardware Troubleshooting, Software Systems, Electrical Engineering, Test Engineering, Systems Integration, Debugging, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Project Implementation, Team Building, Milestones (Project Management), Project Closure
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Data Governance, AI Enablement, Health Informatics, Machine Learning Algorithms, Analytics, Advanced Analytics, Data-Driven Decision-Making, Artificial Intelligence, Health Information Management, Decision Support Systems, Business Analytics, Predictive Analytics, Machine Learning, Data Integration, Real Time Data, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Object Oriented Design, JUnit, Object Oriented Programming (OOP), Unified Modeling Language, Software Design Patterns, Software Testing, Software Engineering, Java, Java Programming, Computer Programming, Application Design, User Interface and User Experience (UI/UX) Design, Unit Testing, Software Design, Software Architecture, API Design, Model View Controller, Program Development, Software Development, Databases
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Earned Value Management, Scheduling, Resource Management, Resource Allocation, Capacity Planning, Project Schedules, Project Management, Project Coordination, Project Controls, Cost Management, Enterprise Resource Planning, Work Breakdown Structure, Budget Management, Change Control, Data Import/Export
Advanced · Course · 1 - 3 Months