• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • C

    Coursera

    Python for Data Visualization:Matplotlib & Seaborn(Enhanced)

    Skills you'll gain: Matplotlib, Seaborn, Plot (Graphics), Scatter Plots, Histogram, Data Visualization, Data Visualization Software, Statistical Visualization, Data Analysis, Python Programming

    4.5
    Rating, 4.5 out of 5 stars
    ·
    30 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Resampling, Selection and Splines

    Skills you'll gain: Data Science, Model Evaluation, Statistical Machine Learning, Dimensionality Reduction, Statistical Modeling, Statistical Analysis, Sampling (Statistics), Statistical Methods, Regression Analysis, Statistical Inference, Statistics, Applied Mathematics, Logistic Regression, Probability Distribution

    Build toward a degree

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Copenhagen

    Patient Perspectives on Medications: Qualitative Interviews

    Skills you'll gain: Social Sciences, Cultural Sensitivity

    4.9
    Rating, 4.9 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Python 3 from Beginner to Expert - Learn Python from Scratch

    Skills you'll gain: File I/O, Object Oriented Programming (OOP), Debugging, JSON, Program Development, Data Structures, Code Review, Python Programming, Microsoft Visual Studio, Development Environment, Scripting, Maintainability, Integrated Development Environments, Package and Software Management, Authorization (Computing), Programming Principles, Computer Programming, Web Scraping, Application Programming Interface (API), Scalability

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Analyze Sales Data with LibreOffice Base Queries

    Skills you'll gain: Customer Analysis, Regional Sales, Sales, Data Analysis Software, Data Analysis, Query Languages, Trend Analysis, Databases, Customer Insights, Performance Analysis, Market Opportunities, Product Assortment

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Introduction to AI and Machine Learning

    Skills you'll gain: AWS SageMaker, Data Preprocessing, Computer Vision, Natural Language Processing, Machine Learning, Data Wrangling, Reinforcement Learning, Artificial Intelligence, Model Deployment

    4.4
    Rating, 4.4 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Advanced Agile for Product Managers: Scaling Agile Teams

    Skills you'll gain: Scaled Agile Framework, Agile Product Development, Sprint Planning, Agile Methodology, Cross-Functional Collaboration, Dependency Analysis, Coordinating, Strategic Leadership, Product Management, Collaboration, Leadership, Performance Measurement, Team Performance Management, Coordination, Release Management, Prioritization, Innovation, Estimation

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Master Electric Vehicle Tech: Software Skills

    Skills you'll gain: Electrical Systems, Basic Electrical Systems, Hardware Troubleshooting, Software Systems, Electrical Engineering, Test Engineering, Systems Integration, Debugging, Performance Tuning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Project Management

    Skills you'll gain: Project Implementation, Team Building, Milestones (Project Management), Project Closure

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Colorado System

    The data to decision path for infusion of AI in healthcare

    Skills you'll gain: Data Governance, AI Enablement, Health Informatics, Machine Learning Algorithms, Analytics, Advanced Analytics, Data-Driven Decision-Making, Artificial Intelligence, Health Information Management, Decision Support Systems, Business Analytics, Predictive Analytics, Machine Learning, Data Integration, Real Time Data, Artificial Neural Networks

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Object-Oriented Analysis & Design

    Skills you'll gain: Object Oriented Design, JUnit, Object Oriented Programming (OOP), Unified Modeling Language, Software Design Patterns, Software Testing, Software Engineering, Java, Java Programming, Computer Programming, Application Design, User Interface and User Experience (UI/UX) Design, Unit Testing, Software Design, Software Architecture, API Design, Model View Controller, Program Development, Software Development, Databases

    4.1
    Rating, 4.1 out of 5 stars
    ·
    14 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Resource and Enterprise Management in Primavera P6

    Skills you'll gain: Earned Value Management, Scheduling, Resource Management, Resource Allocation, Capacity Planning, Project Schedules, Project Management, Project Coordination, Project Controls, Cost Management, Enterprise Resource Planning, Work Breakdown Structure, Budget Management, Change Control, Data Import/Export

    4.8
    Rating, 4.8 out of 5 stars
    ·
    36 reviews

    Advanced · Course · 1 - 3 Months

Searches related to customer experience

customer experience strategy (cx)
customer experience management
customer experience improvement
customer experience strategy
customer experience design
customer experience cx
customer experience ai
customer experience courses
1…307308309…553

In summary, here are 10 of our most popular customer experience courses

  • Python for Data Visualization:Matplotlib & Seaborn(Enhanced): Coursera
  • Resampling, Selection and Splines: University of Colorado Boulder
  • Patient Perspectives on Medications: Qualitative Interviews: University of Copenhagen
  • Python 3 from Beginner to Expert - Learn Python from Scratch: Packt
  • Analyze Sales Data with LibreOffice Base Queries: Coursera
  • Introduction to AI and Machine Learning: LearnKartS
  • Advanced Agile for Product Managers: Scaling Agile Teams: Coursera
  • Master Electric Vehicle Tech: Software Skills: Coursera
  • Project Management: Packt
  • The data to decision path for infusion of AI in healthcare: University of Colorado System

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok