Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals

Skills you'll gain: TCP/IP, Local Area Networks, Routing Protocols, Network Routing, Digital Communications, OSI Models, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Network Planning And Design, Network Security, Network Architecture, Computer Networking, Network Infrastructure, Network Performance Management, Wireless Networks, Graph Theory, Telecommunications, Software-Defined Networking, Algorithms, System Programming

Skills you'll gain: Change Orders, Change Control, Project Schedules, Timelines, Initiative and Leadership, Sprint Planning, Project Planning, Planning, Waterfall Methodology, Scheduling, Project Estimation, Analysis

Skills you'll gain: Smart Goals, Marketing Effectiveness, Goal Setting, Marketing Planning, Marketing Strategies, Marketing Automation, Content Marketing, Key Performance Indicators (KPIs), Business Priorities, Performance Measurement, Data-Driven Decision-Making, Web Analytics, Accountability

Skills you'll gain: Lease Contracts, International Financial Reporting Standards, Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Accounting, Financial Accounting, Balance Sheet, Financial Reporting, Asset Management, Cash Flows

Skills you'll gain: Prompt Engineering, AI Personalization, Personalized Service, Marketing Communications, Customer Communications Management, Content Development and Management, Customer Engagement, Promotions and Campaigns

Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

Skills you'll gain: OpenAI API, Application Deployment, LLM Application, ChatGPT, Model Deployment, Application Programming Interface (API), Prompt Engineering, Natural Language Processing, User Interface (UI), Email Automation, Generative AI, Application Development, Payment Systems, Python Programming, Django (Web Framework), Flask (Web Framework), Software Development, AI Personalization

Skills you'll gain: Incident Response, Continuous Monitoring, Cybersecurity, Cyber Security Assessment, Cyber Attacks, Event Monitoring, Data Security, Vulnerability, System Monitoring, Analysis, Network Security, Network Monitoring, Criminal Investigation and Forensics, Linux Commands, System Configuration, Bash (Scripting Language), Python Programming, Scripting, Linux, Scripting Languages

Skills you'll gain: Browser Compatibility, Performance Testing, Security Testing, Integration Testing, System Testing, API Testing, Software Testing, User Acceptance Testing (UAT), Acceptance Testing, Selenium (Software), Test Tools, Test Automation, Responsive Web Design, Vulnerability Scanning, Web Applications, Docker (Software), CI/CD, User Interface (UI), Python Programming

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: Environmental Policy, Sustainable Development, Environment, Water Resources, Demography, Energy and Utilities, Environmental Science, Environmental Resource Management, Sustainability Standards, Sustainable Engineering, Water Resource Management, Social Sciences, Climate Change Adaptation, Economics