Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Dartmouth College
Skills you'll gain: Natural Language Processing, Field-Programmable Gate Array (FPGA), Technical Communication, Embedded Systems, Embedded Software, Digital Signal Processing, Distributed Computing, Recurrent Neural Networks (RNNs), Probability & Statistics, Deep Learning, Machine Learning, Image Analysis, Convolutional Neural Networks, Generative AI, Hardware Design, Electronic Systems, Text Mining, Student Support and Services, Electrical Engineering, Professional Development
Earn a degree
Degree · 1 - 4 Years

University of Colorado Boulder
Skills you'll gain: User Story, Supplier Management, Project Schedules, Sustainability Reporting, Project Closure, Engineering Management, Financial Analysis, Milestones (Project Management), Financial Statement Analysis, Cost Estimation, Personal Development, Environmental Social And Corporate Governance (ESG), Team Leadership, Resilience, Agile Project Management, Capital Budgeting, Self-Awareness, Project Risk Management, Financial Modeling, Courage
Credit offered
Graduate Certificate · 6 - 12 Months

Skills you'll gain: Configuration Management, Experimentation, Software Documentation, MLOps (Machine Learning Operations), Software Configuration Management, A/B Testing, Workflow Management
Intermediate · Course · 1 - 4 Weeks

University of Huddersfield
Skills you'll gain: Linear Algebra, Matplotlib, Computational Logic, Theoretical Computer Science, Graph Theory, Data Visualization Software, Algebra, Python Programming, Data Analysis, Computational Thinking, Algorithms, Logical Reasoning, Data Manipulation, Statistical Analysis, Data Structures, Data Science, Computer Science, Advanced Mathematics, Numerical Analysis, Applied Mathematics
Earn a degree
Degree · 1 - 4 Years

University of North Texas
Skills you'll gain: Operations Management, Exploratory Data Analysis, Mediation, Model Evaluation, Change Management, Business Writing, Compensation and Benefits, Apache Hadoop, Consumer Behaviour, Organizational Change, Stakeholder Management, Event Management, Grammar, Social Media Strategy, Business Ethics, Sales Process, Diversity Awareness, Conflict Management, Research, Nutrition and Diet
Earn a degree
Degree · 1 - 4 Years

Illinois Institute of Technology
Skills you'll gain: Database Design, Time Series Analysis and Forecasting, Relational Databases, Database Management, Apache Hadoop, Bayesian Statistics, Statistical Analysis, Database Theory, Big Data, Machine Learning Algorithms, Databases, SQL, Database Development, Recurrent Neural Networks (RNNs), Deep Learning, MySQL, Statistical Inference, Technical Communication, Regression Analysis, Model Evaluation
Earn a degree
Degree · 1 - 4 Years

Amazon Web Services
Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management
Beginner · Course · 1 - 4 Weeks

IIT Roorkee
Skills you'll gain: New Product Development, Mergers & Acquisitions, FinTech, Brand Management, Supply Chain, Integrated Marketing Communications, Business Marketing, Sales Process, Business Valuation, Succession Planning, Capital Budgeting, Management Accounting, Business Process Management, Statistical Process Controls, Product Management, Supply Chain Management, Marketing Management, Revenue Management, Sampling (Statistics), Production Schedule
Earn a degree
Degree · 1 - 4 Years

Google Cloud
Skills you'll gain: Jupyter, MLOps (Machine Learning Operations), Google Cloud Platform, Model Deployment, Machine Learning, Development Environment, Collaborative Software, Exploratory Data Analysis
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Semiconductors, Power Electronics, Display Devices, Computer Displays, Control Systems, Electronic Systems, Systems Design, Design Software, Electric Power Systems, Design, Electronic Components, Electrical Power, Electrical Engineering, Engineering Design Process, Materials science, Electronics, Electronics Engineering, Engineering, Scientific, and Technical Instruments, Image Quality, Engineering Calculations
Credit offered
Graduate Certificate · 6 - 12 Months

Skills you'll gain: Google Cloud Platform, Cloud Services, Problem Management, Cloud Engineering, Cloud Management, Cloud Infrastructure, Debugging, Distributed Computing, Incident Response
Beginner · Course · 1 - 4 Weeks