Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

LearnQuest
Skills you'll gain: Blockchain, Risk Management, Enterprise Risk Management (ERM), Risk Analysis, Business Risk Management, Governance Risk Management and Compliance, Legal Risk, Interoperability, Cyber Risk, Information Technology Architecture, Network Architecture, Systems Architecture, Data Architecture, Governance, Solution Architecture, Application Security, Project Documentation, Cryptography, Data Storage, Data Storage Technologies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: TypeScript, Scripting, Scripting Languages, Programming Principles
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Consultative Selling, Communication, Consumer Behaviour, Trustworthiness, Marketing Psychology, Solution Selling, Sales Presentation, Persuasive Communication, Sales, Sales Strategy, Needs Assessment, Customer Relationship Building, Rapport Building, Influencing, Customer Insights, Storytelling, Empathy, Target Audience, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), Software Documentation, Java Programming, Java, Computer Programming, Programming Principles, Computational Thinking, Computer Science
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Program Development, Data Structures, Python Programming, Scripting, Programming Principles, Computer Programming, Scripting Languages
Beginner · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Java Programming, Java, Computer Programming, Data Validation, Data Integrity, Computer Science
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Security Controls, Information Systems, IT Infrastructure, Auditing, Patch Management
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Marketing, Customer Analysis, Data-Driven Decision-Making, Analytics, Performance Measurement, Strategic Marketing, Brand Management, Regression Analysis, Consumer Behaviour, Return On Investment, A/B Testing, Statistical Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Authentications, OAuth, API Testing, Restful API, Application Programming Interface (API), JSON, Test Automation, Data Validation, Extensible Markup Language (XML), Mockups, Test Tools, Simple Object Access Protocol (SOAP), Virtualization, Debugging
Intermediate · Course · 1 - 3 Months

Whizlabs
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, System Monitoring, Event Monitoring, Network Monitoring, AWS Identity and Access Management (IAM), Continuous Monitoring, Application Performance Management, Amazon Elastic Compute Cloud, Cloud Computing, Load Balancing
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Physics, electromagnetics, Materials science, Mechanics, Physical Science, Vibrations, Trigonometry, Mathematical Modeling, Advanced Mathematics, Linear Algebra, Engineering Analysis, Differential Equations, Applied Mathematics, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Docker (Software), Containerization, Ubuntu, Cloud-Native Computing, Application Deployment, Unix, Linux, Virtualization and Virtual Machines, Virtual Machines
Intermediate · Course · 1 - 4 Weeks