Skills you'll gain: Smart Goals, Marketing Effectiveness, Goal Setting, Marketing Planning, Marketing Strategies, Marketing Automation, Content Marketing, Key Performance Indicators (KPIs), Business Priorities, Performance Measurement, Data-Driven Decision-Making, Web Analytics, Accountability

Skills you'll gain: User Feedback, Functional Testing, Root Cause Analysis, UI/UX Research, Experience Design, User Experience, Problem Management, User Interface (UI) Design, Integration Testing, Application Development, Network Troubleshooting, Investigation

Skills you'll gain: Marketing Automation, Sales Pipelines, Lead Generation, Customer Relationship Management, Sales Process, Operational Efficiency, Performance Analysis, Revenue Management, Marketing Analytics, Process Optimization, Data Import/Export, Key Performance Indicators (KPIs)

Skills you'll gain: Multimedia, Writing and Editing, Public Speaking, Storytelling, Branding

Skills you'll gain: Generative AI, Prompt Engineering, Responsible AI, Data-Driven Decision-Making, AI Enablement, Digital Transformation, Artificial Intelligence, digital literacy, Innovation, Technology Strategies, Culture Transformation, Leadership, Team Motivation

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, AI Product Strategy, Ethical Standards And Conduct, Governance

Skills you'll gain: Prompt Engineering, AI Personalization, Personalized Service, Marketing Communications, Customer Communications Management, Content Development and Management, Customer Engagement, Promotions and Campaigns

Skills you'll gain: Data Visualization, Interactive Data Visualization, Project Risk Management, Performance Reporting, Risk Analysis, Data-Driven Decision-Making, Project Management Software, Project Performance, Project Portfolio Management

Skills you'll gain: Prompt Engineering, AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Selling Techniques, Customer Relationship Management, Sales Process, Sales Presentations, Verbal Communication Skills, Sales Prospecting, Microsoft Copilot, Sales Enablement, Sales Strategy, Calendar Management, Business Process Automation, Data Ethics, General Sales Practices

Skills you'll gain: Performance Tuning, No-Code Development, Business Process Automation, Operational Analysis, Automation, Performance Analysis, Process Improvement and Optimization, System Monitoring, Business Workflow Analysis, Process Optimization, Operational Efficiency, Maintainability, Workflow Management, Project Performance, Scalability, Analysis, Solution Architecture, Data-Driven Decision-Making, Strategic Decision-Making, System Implementation

Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Marketing Strategies, AI Personalization, AI Enablement, Customer Data Management, Customer experience improvement, Predictive Modeling

Skills you'll gain: Microsoft Office