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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • C

    Coursera

    Create a Record of Students using Abstraction in Java

    Skills you'll gain: Object Oriented Design, Object Oriented Programming (OOP), Java Programming, Java, Record Keeping

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Cold Calling & Prospecting

    Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Simplilearn

    Generative AI Course for Marketing, Sales, and Campaigns

    Skills you'll gain: Responsible AI, Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Cross Selling, Marketing Strategies, Sales Pipelines, Email Marketing, Blogs, Customer Insights, Content Creation, Customer Engagement, Social Media Marketing, Customer Retention, Customer Relationship Management, Emerging Technologies

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Interactive Statistical Data Visualization 101

    Skills you'll gain: Plotly, Plot (Graphics), Data Visualization, Statistical Visualization, Box Plots, Scatter Plots, Interactive Data Visualization, Data Visualization Software, Histogram, Statistical Analysis, Data Analysis, Probability

    4.9
    Rating, 4.9 out of 5 stars
    ·
    10 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Effective Meeting Skills

    Skills you'll gain: Meeting Facilitation, Productivity, Team Building, Collaboration, Organizational Effectiveness, Team Leadership, Discussion Facilitation, Team Motivation, Conflict Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Heavy Manufacturing Process and System

    Skills you'll gain: Manufacturing Processes, Hydraulics, Control Systems, Manufacturing Operations, Mechanical Engineering, Equipment Design, Maintenance, Repair, and Facility Services, Thermal Management, Failure Analysis, Robotics, Materials science, Automation, Quality Assurance

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Incident Response and Defense with OpenVAS

    Skills you'll gain: Threat Detection, Cyber Threat Intelligence, Threat Management, Vulnerability Assessments, Incident Response, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Management, Cybersecurity, Security Strategy, Risk Mitigation, Emergency Response, Network Analysis, Technical Writing

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Target Market Presentation using Canva

    Skills you'll gain: Canva (Software), Presentations, Sales Presentation, Marketing Design, Target Market, Marketing Collateral, Graphic and Visual Design, Marketing, Design Elements And Principles

    4.5
    Rating, 4.5 out of 5 stars
    ·
    25 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Build a Website Map with Jumpchart

    Skills you'll gain: Wireframing, Mockups, Web Content, Web Design, Information Architecture, Collaborative Software, User Experience Design

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Data Cleaning in Snowflake: Techniques to Clean Messy Data

    Skills you'll gain: Data Cleansing, Snowflake Schema, Data Quality, Data Transformation, Data Validation, Data Manipulation, Data Analysis, SQL, Big Data

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Titanic Survival Prediction Using Machine Learning

    Skills you'll gain: Feature Engineering, Data Cleansing, Data Visualization, Data Preprocessing, Logistic Regression, Predictive Modeling, Applied Machine Learning, Supervised Learning, Scikit Learn (Machine Learning Library), Machine Learning, Model Evaluation, Classification Algorithms, Data Science, Python Programming

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Understand & Use AI – ChatGPT with Smart Prompting Tips

    Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Business Process, Content Creation, Target Audience, Artificial Intelligence, Writing

    4.1
    Rating, 4.1 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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1…351352353…559

In summary, here are 10 of our most popular customer experience courses

  • Create a Record of Students using Abstraction in Java: Coursera
  • Cold Calling & Prospecting: Packt
  • Generative AI Course for Marketing, Sales, and Campaigns: Simplilearn
  • Interactive Statistical Data Visualization 101: Coursera
  • Effective Meeting Skills: Packt
  • Heavy Manufacturing Process and System: L&T EduTech
  • Incident Response and Defense with OpenVAS: IBM
  • Create a Target Market Presentation using Canva: Coursera
  • Build a Website Map with Jumpchart: Coursera
  • Data Cleaning in Snowflake: Techniques to Clean Messy Data: Coursera

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