Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Ansible, Infrastructure as Code (IaC), Cloud-Native Computing, Devops Tools, YAML, CI/CD, IT Automation, Docker (Software), Containerization, Amazon Web Services, Shell Script, Amazon Elastic Compute Cloud, Command-Line Interface, Data Security, Python Programming, Performance Tuning, Configuration Management
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Target Market, Marketing Management, Branding, Strategic Marketing, Marketing Strategies, Marketing, Marketing Communications, Brand Strategy, Marketing Strategy and Techniques, Market Research, Communication Strategies, Business Strategy, Competitive Analysis, Market Dynamics, Consumer Behaviour, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing
Beginner · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Acquisition, Talent Pipelining, Human Resources, Talent Sourcing, Compliance Management, Regulatory Requirements, Interviewing Skills, Labor Law, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL, MySQL Workbench, SQL, Data Cleansing, Query Languages, Data Manipulation, Database Management, Databases, Data Quality
Intermediate · Guided Project · Less Than 2 Hours

ROI Training
Skills you'll gain: Learning Styles, Learning Strategies, Test Planning, Requirements Analysis, Technical Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Single Sign-On (SSO), Identity and Access Management, Authentications, Authorization (Computing), Active Directory, Multi-Factor Authentication, Microsoft Azure, Role-Based Access Control (RBAC), User Accounts, Security Controls, Enterprise Security, Cloud Services
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Convolutional Neural Networks, Artificial Neural Networks, Deep Learning, Machine Learning Algorithms, Image Analysis, Machine Learning, Computer Vision, Model Evaluation, Supervised Learning, Algorithms, Statistical Methods, Linear Algebra, Probability
Intermediate · Course · 1 - 3 Months

Parsons School of Design, The New School
Skills you'll gain: Environment Health And Safety, Health Disparities, Sustainable Architecture, Building Design, Hazard Analysis, Sustainable Design, Chemical and Biomedical Engineering, Environmental Science, Environmental Issue, Sustainability Standards, Social Justice, Product Lifecycle Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, AI Enablement, Market Research, Financial Forecasting, AI Personalization, Business Solutions, LLM Application, Generative AI, Strategic Decision-Making, Supply Chain Management, Innovation, Forecasting, Customer Support, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

University of the Arts London
Skills you'll gain: Music, Musical Composition, Artificial Intelligence, Generative AI, Creativity, Human Machine Interfaces, Interactive Design, Data Ethics, Music Performance, Responsible AI, Intellectual Property, Machine Learning
Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: AI Enablement, Responsible AI, Technology Roadmaps, AI Product Strategy, Business Strategy, Strategic Leadership, Strategic Thinking, Organizational Strategy, Innovation, Organizational Leadership, Scalability, Business Transformation, Business Priorities, Leadership, Artificial Intelligence, Culture Transformation, Return On Investment, Business Metrics, Cross-Functional Collaboration
Intermediate · Course · 1 - 4 Weeks