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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    AI in Fan Engagement

    Skills you'll gain: Marketing Analytics, AI Personalization, Predictive Analytics, Customer Engagement, Advanced Analytics, Data-Driven Decision-Making, Predictive Modeling, AI Enablement, Marketing Strategies, Emerging Technologies, Revenue Management, Loyalty Programs, Brand Marketing, Digital Media Strategy, Media Strategy, Digital Transformation, Drive Engagement, Media Planning, Media Relations, Price Negotiation

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Advertise your Fundraiser using Canva

    Skills you'll gain: Canva (Software), Marketing Materials, Promotional Materials, Advertising, Digital Advertising, Design Elements And Principles, Organizational Skills, Graphic Design, Driving engagement, Layout Design, Design, Graphic and Visual Design, Facebook, Marketing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    15 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Project Management Professional Prep

    Skills you'll gain: Team Leadership, People Management, Performance Management, Project Risk Management, Smart Goals, Agile Project Management, Compliance Management, Scope Management, Project Planning, Negotiation, Business Process, Backlogs, Project Schedules, Governance, Change Management, Procurement, Employee Training, Active Listening, Team Oriented, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Open Source LLMOps Solutions

    Skills you'll gain: LLM Application, Hugging Face, Large Language Modeling, Natural Language Processing, Model Deployment, Open Source Technology, Prompt Engineering, Containerization, Machine Learning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    React - Working with Higher Order Components

    Skills you'll gain: React.js, JavaScript Frameworks, Javascript and jQuery, Web Development Tools, Javascript, Software Design Patterns, Web Development, Application Development, Mobile Development

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Mastering Usability Testing: Techniques and Best Practices

    Skills you'll gain: Usability Testing, Software Testing, Software Quality (SQA/SQC), Test Planning, Human Centered Design, Technical Communication, User Experience Design, User Research, UI/UX Research, User Interface (UI), Web Content Accessibility Guidelines, Stakeholder Engagement

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Build a Responsive Website with HTML and CSS

    Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design and Development, Cascading Style Sheets (CSS), Front-End Web Development, Application Deployment, Mobile Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    CRM Strategies: Analyze, Design & Implement

    Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis

    Mixed · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    AWS Glue Getting Started

    Skills you'll gain: Amazon Web Services, Data Preprocessing, Data Wrangling, Data Processing, Amazon S3, Extract, Transform, Load, Data Pipelines, Data Integration

    4.5
    Rating, 4.5 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Introduction to Chip Design with Open-Source EDA Tools

    Skills you'll gain: Hardware Design, Application Specific Integrated Circuits, Electronics Engineering, Engineering Design Process, Electronic Hardware, Electronics, Design, Technical Design, Semiconductors, Computer-Aided Design, Electrical and Computer Engineering, Electronic Systems, Electronic Components, Verification And Validation, Simulation and Simulation Software, Open Source Technology, Schematic Diagrams

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Roles and Responsibilities of a Sales Representative

    Skills you'll gain: Account Management, Sales Process, Process Mapping, Customer Relationship Management (CRM) Software, Sales Management, Customer Relationship Management, Prospecting and Qualification, Customer Retention, Sales, Sales Strategy, New Business Development, Organizational Structure, Upselling, Prioritization

    Beginner · Course · 1 - 3 Months

  • D

    Duke University

    MySQL-for-Data-Engineering

    Skills you'll gain: MySQL, Bash (Scripting Language), Scripting, Database Management, Relational Databases, Command-Line Interface, SQL, Databases, Data Import/Export, Database Application, Data Pipelines, Data Manipulation, Python Programming, Linux

    4.2
    Rating, 4.2 out of 5 stars
    ·
    12 reviews

    Beginner · Guided Project · Less Than 2 Hours

Searches related to customer experience

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1…380381382…560

In summary, here are 10 of our most popular customer experience courses

  • AI in Fan Engagement: Real Madrid Graduate School Universidad Europea
  • Advertise your Fundraiser using Canva: Coursera
  • Project Management Professional Prep: Packt
  • Open Source LLMOps Solutions: Duke University
  • React - Working with Higher Order Components: Coursera
  • Mastering Usability Testing: Techniques and Best Practices: Board Infinity
  • Build a Responsive Website with HTML and CSS: Scrimba
  • CRM Strategies: Analyze, Design & Implement: EDUCBA
  • AWS Glue Getting Started: Amazon Web Services
  • Introduction to Chip Design with Open-Source EDA Tools: Coursera

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