Skills you'll gain: Constructive Feedback, Recognizing Others, Management Training And Development, Motivational Skills, Performance Review, Cooperation, Employee Performance Management, Employee Coaching, Creativity, Emotional Intelligence, Interpersonal Communications, Positivity, Communication Strategies

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication

Skills you'll gain: Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Computer Hardware, System Configuration, Technical Support and Services, Network Administration, Computer Displays, Peripheral Devices, Data Storage, Configuration Management

Skills you'll gain: Microsoft Azure, Cloud Management, Cloud Computing, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Platforms, Infrastructure as Code (IaC), Virtual Machines, System Monitoring, Cloud Security, Scalability

Skills you'll gain: Network Security, Endpoint Security, Cloud Security, Threat Detection, Intrusion Detection and Prevention, Cybersecurity, Identity and Access Management, Application Security, Information Systems Security, Infrastructure Security, Security Controls, Data Security, Malware Protection

Skills you'll gain: Microsoft Windows, Windows PowerShell, Operating System Administration, Command-Line Interface, Operating Systems, Control Panels, System Configuration, OS Process Management, Network Administration, User Accounts, Graphical Tools

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Threat Management, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts

Skills you'll gain: Stored Procedure, Object-Relational Mapping, SQL, Database Management, Relational Databases, .NET Framework, Query Languages, Databases, ASP.NET, Data Modeling, C# (Programming Language), Data Access, Performance Tuning, Data Migration, Microsoft Visual Studio

Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Networking Hardware, Desktop Support, USB, Data Storage, Hardware Architecture, System Configuration, Peripheral Devices, Data Storage Technologies, General Networking, Operating Systems, Display Devices

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct