Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Tecnológico de Monterrey
Skills you'll gain: Succession Planning, Governance, Leadership and Management, Leadership, Business Leadership, Strategic Leadership, Leadership Development, Talent Management, Organizational Structure, Business Continuity, Entrepreneurship, Conflict Management, Business Economics, Decision Making
Advanced · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Infrastructure as Code (IaC), Amazon Web Services, AWS Identity and Access Management (IAM), Containerization, Amazon Elastic Compute Cloud, AWS CloudFormation, Amazon DynamoDB, Kubernetes, Operational Databases, API Gateway, Database Application, Amazon S3, Cloud Security, Cloud-Native Computing, Event-Driven Programming, AWS Kinesis, Amazon CloudWatch, Virtual Machines, Servers, Virtualization and Virtual Machines
Beginner · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Virtual Teams, Team Building, Teamwork, Conflict Management, Team Leadership, Collaboration, Virtual Environment, Storytelling, Leadership, Employee Engagement, Diversity and Inclusion, Willingness To Learn, Communication Strategies, Culture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: LangGraph, Generative AI Agents, AI Orchestration, Agentic systems, AI Workflows, OpenAI API, LLM Application, Agentic Workflows, Prompt Patterns, OpenAI, Large Language Modeling, AI Enablement, Retrieval-Augmented Generation, Artificial Intelligence, Semantic Web, Development Environment, Tool Calling, Microsoft Azure, AI Personalization, Microsoft Development Tools
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Logo Design, Canva (Software), Marketing Design, Marketing Materials, Advertising, Branding, Marketing, Brand Awareness, Creative Design, Promotional Materials, Graphic and Visual Design Software, Graphic Design, Aesthetics, Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Climate Change Adaptation, Health Disparities, Health Equity, Design Thinking, Professional Development, Environmental Issue, Ethical Standards And Conduct, Advocacy, Community Organizing, Leadership, Sustainable Systems, Leadership Development, Social Determinants Of Health, Personal Development, Health Education, Climate Change Mitigation, Environment, Sustainable Development, Physical Science, Environmental Science
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Automation, No-Code Development, IT Automation, Business Process Automation, Self Service Technologies, Workflow Management, Productivity Software, Digital Transformation, Process Optimization, Artificial Intelligence, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ajax, Gherkin (Scripting Language), Test Tools, Test Script Development, Debugging, Integration Testing, Software Design Patterns, Test Data, Scripting, Web Development Tools, Data Structures, Automation, SQL, MySQL
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Generative AI Agents, AI Workflows, Virtual Environment, UI Components, Cloud API
Beginner · Project · Less Than 2 Hours

Alibaba Cloud Academy
Skills you'll gain: Relational Databases, Load Balancing, Data Visualization Software, Cloud Security, Network Security, Cloud Computing, Big Data, Database Management, Apache Hadoop, Cloud Infrastructure, Cloud Computing Architecture, Network Architecture, Apache Spark, Data Security, Servers, Apache Hive, Application Security, Distributed Computing, Data Processing, Machine Learning
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Information Systems, Database Software, Database Systems, Database Design, Information Management, Data Modeling, Diagram Design, Relational Databases, Database Management, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design and Development, Cascading Style Sheets (CSS), Front-End Web Development, Application Deployment, Mobile Development
Intermediate · Course · 1 - 4 Weeks