
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Matlab, Algorithms, User Interface (UI), Object Oriented Programming (OOP), Mathematical Software, Computer Programming, Programming Principles, Application Development, Engineering Analysis, Scripting, Performance Tuning
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Environmental Management Systems, Environmental Policy, Corrective and Preventive Action (CAPA), Document Control, Environmental Regulations, Compliance Management, Sustainability Standards, Emergency Response, Risk Control, Compliance Auditing, Internal Auditing, Continuous Improvement Process, Performance Analysis, Employee Training, Resource Allocation
Intermediate · Course · 3 - 6 Months

Logical Operations
Skills you'll gain: Employee Performance Management, People Development, Performance Appraisal, Performance Review, Employee Engagement, Performance Management, Communication, Goal Setting, Goal-Oriented, Performance Metric, Performance Measurement, Performance Analysis, Employee Onboarding, Performance Reporting, Active Listening, Motivational Interviewing, Job Analysis, Personal Development, Interviewing Skills, Job Evaluation
Mixed · Course · 1 - 3 Months
Skills you'll gain: Overcoming Objections, Closing (Sales), Sales, Marketing Psychology, Regional Sales, Sales Process, Consumer Behaviour, Upselling, Customer Relationship Management, Sales Presentation, Customer Analysis, Negotiation, Price Negotiation, Contract Negotiation, Virtual Teams, Customer Retention, Cross-Channel Marketing, Account Management, Personalized Service, Customer Relationship Building
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Pipelines, Overcoming Objections, Sales Management, Sales Process, Team Motivation, Performance Analysis, Team Performance Management, Sales Training, Sales, Dashboard, Business Ethics, Customer Relationship Management, Team Management, Business Technologies, Business Process Automation, Real Time Data, Cross-Channel Marketing, Forecasting, Compliance Management
Beginner · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: R Programming, R (Software), Statistical Analysis, Ggplot2, Data Import/Export, Statistical Methods, Data Structures, Programming Principles, Data Preprocessing, Data Science, Model Evaluation, Machine Learning, Data Manipulation, Exploratory Data Analysis, Data Visualization Software
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Java Programming, Java, Data Structures, System Programming, Programming Principles, Debugging, Algorithms, Performance Testing
Intermediate · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Large Language Modeling, Image Analysis, Real Time Data, Computer Vision, Advanced Analytics, AI Enablement, Reinforcement Learning, Data Analysis, Data-Driven Decision-Making, Artificial Intelligence, Analysis, Machine Learning, Automation, Data Presentation, Natural Language Processing, Supervised Learning, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Version Control, GitHub, Debugging, Git (Version Control System), Unit Testing, Data Structures, Data Manipulation, Python Programming, Software Testing, Scripting, Computer Programming, Web Development, Algorithms, Integrated Development Environments, Object Oriented Programming (OOP), Jupyter
Beginner · Course · 1 - 3 Months
University of Minnesota
Skills you'll gain: Taxonomy, Spreadsheet Software, Machine Learning, Predictive Analytics, Microsoft Excel, Persona Development, Information Architecture, Text Mining, Descriptive Statistics, Algorithms, Computer Programming, Java Programming
Intermediate · Course · 1 - 3 Months