Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Javascript, Web Applications, HTML and CSS, Animations, Hypertext Markup Language (HTML), Event-Driven Programming, Web Design and Development, UI Components, Data Structures, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Infrastructure, AWS Identity and Access Management (IAM), Firewall, Command-Line Interface, Automation, Key Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Blogs, Keyword Research, Web Analytics and SEO, Web Content, Content Development and Management, Content Creation, Content Strategy, AI Enablement, Editing, Generative AI, Writing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Jenkins, Continuous Integration, CI/CD, Selenium (Software), Test Script Development, OAuth, Software Testing, Development Environment, Application Programming Interface (API), Test Case, Test Tools, Git (Version Control System), Test Data, Software Installation, Debugging
Intermediate · Course · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Telecommuting, Virtual Teams, Collaborative Software, Productivity, Team Performance Management, Leadership, Meeting Facilitation, Employee Engagement, Collaboration, Leadership Development, Business Correspondence, People Management, Time Management, Communication, Business Writing, Communication Strategies
Beginner · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, HR Tech, AI Workflows, AI Enablement, Innovation, Feasibility Studies, Risk Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Modeling, Customer Relationship Management, Entrepreneurship, New Business Development, Business Planning, Telecommuting, Business Strategy, Value Propositions, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Ruby (Programming Language), Object Oriented Programming (OOP), Debugging, Development Environment, Integrated Development Environments, Computer Programming, Programming Principles, Apple Xcode, Software Installation, Microsoft Windows, Command-Line Interface
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, User Centered Design, UI/UX Research, Storytelling, Usability Testing, Prototyping, Mockups, Wireframing, Technical Communication
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Entrepreneurship, Social Impact, Capital Budgeting, Entrepreneurial Finance, Investment Management, Investments, Due Diligence, Fundraising, Business Metrics, Key Performance Indicators (KPIs), Growth Strategies, Business Modeling, Capital Markets, Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Algorithms, Data Structures, Javascript, Computational Thinking, Program Development, Computer Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Image Quality, Generative AI, Adobe Photoshop, Content Creation, User Accounts, Multimedia
Intermediate · Course · 1 - 3 Months