Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Retrieval-Augmented Generation, ChatGPT, Natural Language Processing, Generative AI Agents, Embeddings, Generative AI, Deep Learning
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Network Analysis, Social Network Analysis, Marketing Analytics, Unstructured Data, Semantic Web, Statistical Methods, Text Mining, Data Structures, JSON, Natural Language Processing, Data Visualization Software, Python Programming
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, LLM Application
Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Case Studies, Financial Planning, Risk Modeling, Land Management, Financial Modeling, Commercial Real Estate, Succession Planning, Regulatory Requirements, Risk Mitigation, Blockchain
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Azure Synapse Analytics, Data Warehousing, Power BI, Data Integration, Data Architecture, Data Visualization Software, Microsoft Azure, Apache Spark, Database Management, Data Pipelines, Performance Tuning, Data Processing, Data Security, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: NumPy, Pandas (Python Package), Image Analysis, Data Manipulation, Matplotlib, Computer Vision, Data Analysis, Interactive Data Visualization, Python Programming, Data Visualization, JSON, Programming Principles, Scripting, Scripting Languages, Data Structures, Development Environment, Microsoft Visual Studio, Integrated Development Environments, Computer Programming, Software Installation
Beginner · Specialization · 3 - 6 Months

Lund University
Skills you'll gain: Interactive Learning, Environmental Issue, Case Studies, Sustainable Development, Cultural Responsiveness, Sustainability Standards, Consumer Behaviour, Social Studies, Systems Thinking, Business Strategy, Environmental Policy, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Blockchain, Development Environment, Web Development Tools, Virtual Machines, Software Testing, Software Development Tools, Data Storage, Debugging, Javascript, Cryptographic Protocols, Event-Driven Programming, System Design and Implementation, Transaction Processing, Payment Systems
Advanced · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, Kubernetes, Scalability, Application Deployment, Cloud-Native Computing, Disaster Recovery, Containerization, YAML, Capacity Management, Servers, System Monitoring
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Swift Programming, Apple Xcode, Apple iOS, iOS Development, Apple software proficiency, Application Development, Cross Platform Development, Mobile Development, UI Components, Mobile Development Tools, Animations, Object Oriented Programming (OOP), Programming Principles, Data Storage, Cloud Storage, Application Deployment, Responsive Web Design, User Interface (UI), Development Environment, Integrated Development Environments
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Google Ads, Advertising Campaigns, Search Engine Marketing, Pay Per Click Advertising, Performance Analysis, Performance marketing, Bidding, Campaign Management, Online Advertising, Digital Advertising, Web Analytics, Advertising, Performance Metric, Keyword Research, Key Performance Indicators (KPIs), Target Audience, Performance Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: TypeScript, React.js, UI Components, Javascript, Software Design Patterns
Advanced · Guided Project · Less Than 2 Hours