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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    Coursera

    Measure Campaign Lift with Brand Surveys

    Skills you'll gain: Brand Awareness, Digital Advertising, Performance marketing, Marketing Effectiveness, Online Advertising, Advertising Campaigns, Marketing Psychology, Marketing Analytics, Advertising, Brand Management, Branding, Performance Analysis, Customer Insights, Data-Driven Decision-Making, Survey Creation, Performance Measurement, Business Metrics, Target Audience, Analysis

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Track & Optimize AI Traffic Flow

    Skills you'll gain: Marketing Analytics, Web Analytics, Google Gemini, Marketing Strategies, AI Enablement, Data Storytelling, Data Analysis, User Flows, ChatGPT, Digital Media Strategy, Analytics, Data-Driven Decision-Making, Customer Analysis, Process Analysis, Performance Metric

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Mempercepat Pertukaran Pengetahuan dengan Gemini Enterprise

    Skills you'll gain: Google Gemini, Google Workspace, Gmail, Google Docs, Productivity Software, Slack (Software), Google Sheets, Collaborative Software, Enterprise Application Management, OAuth, Identity and Access Management, LLM Application, Configuration Management, Application Programming Interface (API), Company, Product, and Service Knowledge, Data Integration, Authentications, Data Storage

    Beginner · Course · 1 - 4 Weeks

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    Logical Operations

    Power BI: Data Analysis, Reporting, and Connecting

    Skills you'll gain: Power BI, Business Reporting, Business Intelligence, Data Storytelling, Business Intelligence Software, Data Visualization Software, Data Analysis, Microsoft Excel, Data Analysis Software, Data Modeling, Data Integration, Self Service Technologies, Data Management, Microsoft PowerPoint, Microsoft 365, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

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    The University of Sydney

    Design-Led Strategy: Design thinking for business strategy and entrepreneurship

    Skills you'll gain: Design Thinking, Innovation, Business Modeling, Product Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, Case Studies, User Feedback, Product Testing, Customer Insights

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.3K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Cisco Learning and Certifications

    Cisco Cloud Collaboration Solution

    Skills you'll gain: Telecommunications, User Provisioning, Collaborative Software, Cloud Solutions, Virtual Teams, Enterprise Application Management, Cloud Management, Registration, Inbound Calls, Network Troubleshooting, Azure Active Directory, Systems Integration, Outbound Calls, AI Enablement

    Beginner · Course · 1 - 3 Months

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    EDUCBA

    Advanced SAS Programming, Macros & Reporting

    Skills you'll gain: Sampling (Statistics), Logistic Regression, SAS (Software), Predictive Analytics, Automation, Data Integration, Advanced Analytics, Debugging, Statistical Programming, SQL, Statistical Methods, Report Writing, Data Manipulation, Model Evaluation, Data Analysis, Statistical Reporting, Data Access, Microsoft Excel, Analysis, Finance

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    CertNexus

    IoTBIZ (Exam IOZ-110)

    Skills you'll gain: Internet Of Things, Business Planning, Project Planning, Information Technology, Systems Development Life Cycle, Software Development Life Cycle, Technology Strategies, Business Solutions, Emerging Technologies, Cloud Computing, Technology Solutions, Business Strategy, Cybersecurity, Operations, Risk Management, Software Development, Operational Efficiency, Prototyping

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    RFIs: Distinguish, Apply, and Win

    Skills you'll gain: Procurement, Strategic Sourcing, Bidding, Proposal Development, Standard Operating Procedure, Business Writing, Decision Making, Data Compilation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    LearnQuest

    Optimize Virtual Selling with Technology

    Skills you'll gain: Sales Prospecting, Product Demonstration, Sales, Technical Sales, Sales Pipelines, Sales Strategy, Sales Process, Sales Presentations, Consultative Selling, Return On Investment, Customer Engagement, Interviewing Skills, Needs Assessment, Customer Relationship Management (CRM) Software, Social Media, Relationship Building, Data Storytelling, Presentations, Overcoming Objections

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Keller Williams

    Keller Williams Real Estate Agent

    Skills you'll gain: Lead Generation, Administrative Support, Real Estate, Office Management, Real Estate Sales, Value Propositions, Property and Real Estate, Sales Process, Customer Relationship Building, Database Management, Customer Acquisition Management, Sales Management, Client Services, Real Estate Transactions, Organizational Skills, Sales Prospecting, Sales Presentation, Contract Negotiation, Interpersonal Communications, Goal Setting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    198 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
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    Packt

    Data Modelling Essentials

    Skills you'll gain: Data Modeling, Power BI, Data Manipulation, Data Literacy, Database Design, Data Transformation, Data Integration, Star Schema, Data Cleansing, Relationship Building

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Measure Campaign Lift with Brand Surveys: Coursera
  • Track & Optimize AI Traffic Flow: Coursera
  • Mempercepat Pertukaran Pengetahuan dengan Gemini Enterprise: Google Cloud
  • Power BI: Data Analysis, Reporting, and Connecting: Logical Operations
  • Design-Led Strategy: Design thinking for business strategy and entrepreneurship: The University of Sydney
  • Cisco Cloud Collaboration Solution: Cisco Learning and Certifications
  • Advanced SAS Programming, Macros & Reporting: EDUCBA
  • IoTBIZ (Exam IOZ-110): CertNexus
  • RFIs: Distinguish, Apply, and Win: Coursera
  • Optimize Virtual Selling with Technology: LearnQuest

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