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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • C

    Coursera

    Create a buyer persona diagram for businesses with Creately

    Skills you'll gain: Diagram Design, Persona Development, User Accounts, Target Audience, Graphic Design, Collaborative Software, Productivity Software, Market Analysis

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Advanced Cybersecurity Techniques

    Skills you'll gain: MITRE ATT&CK Framework, Open Web Application Security Project (OWASP), Penetration Testing, Exploitation techniques, Distributed Denial-Of-Service (DDoS) Attacks, Mobile Security, Cybersecurity, Brute-force attacks, Network Security, Vulnerability Assessments, Web Applications, Wireless Networks, Encryption, Network Protocols

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Career Skills to Become a Professional 3D Animator

    Skills you'll gain: Constructive Feedback, 3D Assets, Cooperation, Autodesk Maya, Contract Negotiation, Entrepreneurship, Animations, Animation and Game Design, Growth Strategies, Invoicing, Collaboration, 3D Modeling, Professional Development, Professionalism, Goal Setting, Stress Management, Rapport Building, Planning, Customer Acquisition Management, LinkedIn

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Agile Scrum: Apply, Analyze & Certify as Scrum Master

    Skills you'll gain: Agile Methodology, Agile Project Management, Sprint Planning, Sprint Retrospectives, Agile Product Development, Performance Metric, Project Controls, Team Performance Management, Backlogs, User Story, Continuous Improvement Process, Meeting Facilitation, Change Management, Cross-Functional Collaboration

    4.3
    Rating, 4.3 out of 5 stars
    ·
    13 reviews

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    CompTIA A+ Core 2 (220-1202)

    Skills you'll gain: Information Technology Operations, Technical Support and Services, Scripting, Network Troubleshooting, Wireless Networks

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Figma Pro Pt. 3: Advanced Typography, Masking & Media

    Skills you'll gain: Figma (Design Software), Typography, Graphic and Visual Design, User Interface and User Experience (UI/UX) Design, Collaborative Software, AI Workflows, Animations, Style Guides, Color Theory, Layout Design, Video Editing, Prototyping

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Compensation: Smarter Pay Equity Analysis

    Skills you'll gain: Responsible AI, Google Gemini, Anthropic Claude, Human Resources, Artificial Intelligence, Human Resource Strategy, Forecasting, Mitigation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Gemini for Security Engineers

    Skills you'll gain: Google Gemini, AI Security, Cloud Deployment, Google Cloud Platform, Cloud Security, Generative AI, Vulnerability Assessments, Security Controls, Security Engineering

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Choosing a Facebook Post Type Based on Desired Engagement

    Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Content Marketing, Goal Setting, Social Media Strategy, Social Media, Marketing, Marketing Planning, Drive Engagement, Writing, Business Strategy

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Online Advertising & Social Media

    Skills you'll gain: Online Advertising, Digital Advertising, Advertising, Analytics, Big Data, Paid media, Social Media Strategy, Social Media, Data Ethics, Marketing, Digital Media Strategy, Social Media Marketing, Data-Driven Decision-Making, Social Media Campaigns, Return On Investment, Descriptive Analytics, Law, Regulation, and Compliance, Trend Analysis, Customer Engagement, Information Privacy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Manufacturing Systems Analysis: A Comprehensive Guide

    Skills you'll gain: Lean Manufacturing, Lean Six Sigma, Manufacturing Operations, Process Improvement, Process Optimization, Production Planning, Organizational Strategy, Key Performance Indicators (KPIs), Production Management, Manufacturing Processes, Strategic Leadership, Continuous Improvement Process, Operational Analysis, Performance Measurement, Automation Engineering, Change Management, Systems Analysis, Simulation and Simulation Software, Sustainable Business, Operations Research

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    AI Game Development Essentials with Unity 6

    Skills you'll gain: Unity Engine, Game Design, Video Game Development, Artificial Intelligence, Simulations, Object Oriented Programming (OOP), C# (Programming Language), Software Design Patterns, Debugging

    Intermediate · Specialization · 3 - 6 Months

Searches related to customer experience

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1…448449450…560

In summary, here are 10 of our most popular customer experience courses

  • Create a buyer persona diagram for businesses with Creately: Coursera
  • Advanced Cybersecurity Techniques: Johns Hopkins University
  • Career Skills to Become a Professional 3D Animator: Skillshare
  • Agile Scrum: Apply, Analyze & Certify as Scrum Master: EDUCBA
  • CompTIA A+ Core 2 (220-1202): Packt
  • Figma Pro Pt. 3: Advanced Typography, Masking & Media: Skillshare
  • GenAI for Compensation: Smarter Pay Equity Analysis: Coursera
  • Gemini for Security Engineers: Google Cloud
  • Choosing a Facebook Post Type Based on Desired Engagement: Coursera
  • Online Advertising & Social Media: University of Maryland, College Park

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