Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Johns Hopkins University
Skills you'll gain: Data Warehousing, Apache Hadoop, Distributed Computing, Scalability, Transaction Processing, Database Design, Database Management Systems, Database Systems, Data Architecture, Relational Databases, Database Management, Database Architecture and Administration, Cloud Computing, Query Languages, Big Data, Databases, Data Processing, Machine Learning, SQL, Data Access
Intermediate · Specialization · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Capture, Data Preprocessing, Data Literacy, Data Quality, Data Transformation, Data Management, Data Collection, Web Scraping, Data Import/Export, Data Access, Information Management, Metadata Management, Unstructured Data
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Cloud Platform, Virtual Networking, Network Planning And Design, Prompt Engineering Tools, General Networking, Network Engineering, Network Architecture
Beginner · Course · 1 - 4 Weeks

Capitals Coalition
Skills you'll gain: Stakeholder Engagement, Human Capital, Stakeholder Management, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Social Impact, Business Valuation, Stakeholder Communications, Sustainability Reporting, Business Transformation, Risk Management, Data Collection
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Miro AI, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement
Beginner · Guided Project · Less Than 2 Hours

Dartmouth College
Skills you'll gain: Kinesiology, Human Musculoskeletal System, Scientific Methods, Exercise Science, Anatomy, Research, Mechanics, Physiology, Anthropology, Spatial Data Analysis, Biology, Scientific Visualization, Timelines, 3D Assets, Infographics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Legal Technology, Legal Strategy, Regulation and Legal Compliance, Responsible AI, Ethical Standards And Conduct, AI Enablement, Artificial Intelligence, Innovation, Risk Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, Game Design, User Interface (UI), Video Game Development, User Interface (UI) Design, Virtual Environment, 3D Assets, Animations, Augmented and Virtual Reality (AR/VR), No-Code Development, Computer Graphics, Software Installation, Content Management, Configuration Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cinematography, Videography, Post-Production, Video Production, Storytelling, Storyboarding, Editing, Writing, Creativity, Color Matching
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, Applied Machine Learning, Data Preprocessing, Supervised Learning, Machine Learning, Pandas (Python Package), Machine Learning Algorithms, Unsupervised Learning, Feature Engineering, Taxonomy, Data Analysis, Artificial Intelligence, Deep Learning
Intermediate · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Virtual Teams, Telecommuting, Team Leadership, Team Management, Peer Review, Workplace inclusivity, Rapport Building, Team Building, Management Training And Development, Leadership and Management, Teamwork, Collaboration, Strategic Leadership, Leadership, Collaborative Software, Delegation Skills, Cross-Functional Collaboration, Diversity and Inclusion, Trustworthiness, Communication
Intermediate · Specialization · 3 - 6 Months