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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
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    J

    Johns Hopkins University

    Large-Scale Database Systems

    Skills you'll gain: Data Warehousing, Apache Hadoop, Distributed Computing, Scalability, Transaction Processing, Database Design, Database Management Systems, Database Systems, Data Architecture, Relational Databases, Database Management, Database Architecture and Administration, Cloud Computing, Query Languages, Big Data, Databases, Data Processing, Machine Learning, SQL, Data Access

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
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    R

    Real Madrid Graduate School Universidad Europea

    Fundamentos del Marketing Deportivo

    Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    J

    Johns Hopkins University

    الحصول على البيانات وتنظيفها

    Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Capture, Data Preprocessing, Data Literacy, Data Quality, Data Transformation, Data Management, Data Collection, Web Scraping, Data Import/Export, Data Access, Information Management, Metadata Management, Unstructured Data

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google Cloud

    Gemini for Network Engineers

    Skills you'll gain: Gemini, Google Cloud Platform, Virtual Networking, Network Planning And Design, Prompt Engineering Tools, General Networking, Network Engineering, Network Architecture

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    C

    Capitals Coalition

    Transforming Business: Valuing social and human capital

    Skills you'll gain: Stakeholder Engagement, Human Capital, Stakeholder Management, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Social Impact, Business Valuation, Stakeholder Communications, Sustainability Reporting, Business Transformation, Risk Management, Data Collection

    4.9
    Rating, 4.9 out of 5 stars
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    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Miro para gestión de proyectos con Kanban

    Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Miro AI, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Mechanics & Origins of Bipedalism

    Skills you'll gain: Kinesiology, Human Musculoskeletal System, Scientific Methods, Exercise Science, Anatomy, Research, Mechanics, Physiology, Anthropology, Spatial Data Analysis, Biology, Scientific Visualization, Timelines, 3D Assets, Infographics

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    C

    Coursera

    GenAI for Legal Ethics and Practicality

    Skills you'll gain: Legal Technology, Legal Strategy, Regulation and Legal Compliance, Responsible AI, Ethical Standards And Conduct, AI Enablement, Artificial Intelligence, Innovation, Risk Management

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Unreal Engine 5 - The Complete Beginner's Course

    Skills you'll gain: Unreal Engine, Game Design, User Interface (UI), Video Game Development, User Interface (UI) Design, Virtual Environment, 3D Assets, Animations, Augmented and Virtual Reality (AR/VR), No-Code Development, Computer Graphics, Software Installation, Content Management, Configuration Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Skillshare

    Film Documentaries: Write, Film & Edit A Short Documentary

    Skills you'll gain: Cinematography, Videography, Post-Production, Video Production, Storytelling, Storyboarding, Editing, Writing, Creativity, Color Matching

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Recommender Systems with Machine Learning

    Skills you'll gain: Model Evaluation, Applied Machine Learning, Data Preprocessing, Supervised Learning, Machine Learning, Pandas (Python Package), Machine Learning Algorithms, Unsupervised Learning, Feature Engineering, Taxonomy, Data Analysis, Artificial Intelligence, Deep Learning

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Remote Team Management

    Skills you'll gain: Virtual Teams, Telecommuting, Team Leadership, Team Management, Peer Review, Workplace inclusivity, Rapport Building, Team Building, Management Training And Development, Leadership and Management, Teamwork, Collaboration, Strategic Leadership, Leadership, Collaborative Software, Delegation Skills, Cross-Functional Collaboration, Diversity and Inclusion, Trustworthiness, Communication

    Intermediate · Specialization · 3 - 6 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Large-Scale Database Systems: Johns Hopkins University
  • Fundamentos del Marketing Deportivo: Real Madrid Graduate School Universidad Europea
  • الحصول على البيانات وتنظيفها: Johns Hopkins University
  • Gemini for Network Engineers: Google Cloud
  • Transforming Business: Valuing social and human capital : Capitals Coalition
  • Miro para gestión de proyectos con Kanban : Coursera
  • Mechanics & Origins of Bipedalism: Dartmouth College
  • GenAI for Legal Ethics and Practicality: Coursera
  • Unreal Engine 5 - The Complete Beginner's Course: Packt
  • Film Documentaries: Write, Film & Edit A Short Documentary: Skillshare

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