Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Mockups, Prototyping, User Interface (UI) Design, Usability, Design, Design Elements And Principles, Wireframing, User Experience Design, Layout Design, Design Software
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: GitHub, Git (Version Control System), Version Control, Collaborative Software, Software Versioning, Software Development Tools, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Telecommuting, Student Engagement, Education Software and Technology, Digital pedagogy, Virtual Environment, Stress Management, Instructional Design, Organizational Skills, Active Listening, Empathy, Communication, Collaboration, Driving engagement, Relationship Building, Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, OpenAI API, Command-Line Interface, AI Enablement, Agentic systems, API Testing, Rust (Programming Language), Key Management, Software Technical Review, Verification And Validation, Unit Testing, Solution Architecture, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Hypertext Markup Language (HTML), Web Design and Development, Web Development, Web Design, Front-End Web Development, Cloud Hosting, Animations, File Transfer Protocol (FTP), Typography
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Marketing Analytics, Big Data, Generative AI, Customer Insights, Analytics, Predictive Modeling, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Forecasting
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Consultative Selling, Value Propositions, Sales Strategy, Executive Presence, Solution Selling, B2B Sales, Sales Presentations, Global Marketing, Stakeholder Communications, Business Communication, Strategic Partnership, Competitive Analysis, Active Listening, Customer Insights, Needs Assessment, Relationship Building
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Programming Principles, Debugging, Computer Programming, Application Design, Computer Science, Maintainability, Object Oriented Programming (OOP), Software Development, Data Management, Algorithms, Software Architecture
Beginner · Course · 3 - 6 Months

University of Colorado System
Skills you'll gain: Video Game Development, Game Design, Unity Engine, Unreal Engine, Programming Principles, User Interface (UI), Animations, Debugging
Beginner · Course · 1 - 4 Weeks

Goldman Sachs
Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Business Process, Process Analysis, Business Process Improvement, Process Improvement, Customer experience improvement, Business Technologies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Bootstrap (Front-End Framework), Responsive Web Design, UI Components, HTML and CSS, Application Deployment, Web Design, Web Development, Front-End Web Development, Javascript, Cloud Hosting, User Interface (UI), Typography, Animations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unity Engine, Responsive Web Design, Video Game Development, Version Control, Mobile Development, Android Development, 3D Assets, User Interface (UI), C# (Programming Language), Git (Version Control System), Animation and Game Design, AI Workflows, Scripting
Intermediate · Course · 1 - 4 Weeks