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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Coursera

    Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch

    Skills you'll gain: Mockups, Prototyping, User Interface (UI) Design, Usability, Design, Design Elements And Principles, Wireframing, User Experience Design, Layout Design, Design Software

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Intro to Git

    Skills you'll gain: GitHub, Git (Version Control System), Version Control, Collaborative Software, Software Versioning, Software Development Tools, Command-Line Interface

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Intel

    Introduction to Learning Remotely

    Skills you'll gain: Telecommuting, Student Engagement, Education Software and Technology, Digital pedagogy, Virtual Environment, Stress Management, Instructional Design, Organizational Skills, Active Listening, Empathy, Communication, Collaboration, Driving engagement, Relationship Building, Emotional Intelligence

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Advanced Rust Programming and AutoGPT Development

    Skills you'll gain: Generative AI Agents, OpenAI API, Command-Line Interface, AI Enablement, Agentic systems, API Testing, Rust (Programming Language), Key Management, Software Technical Review, Verification And Validation, Unit Testing, Solution Architecture, Debugging

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Build Real-World Websites Using HTML5, CSS3, Sass and more

    Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Hypertext Markup Language (HTML), Web Design and Development, Web Development, Web Design, Front-End Web Development, Cloud Hosting, Animations, File Transfer Protocol (FTP), Typography

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - Español

    Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Marketing Analytics, Big Data, Generative AI, Customer Insights, Analytics, Predictive Modeling, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Forecasting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
    Free Trial
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    LearnQuest

    Foundations of Insight Selling

    Skills you'll gain: Consultative Selling, Value Propositions, Sales Strategy, Executive Presence, Solution Selling, B2B Sales, Sales Presentations, Global Marketing, Stakeholder Communications, Business Communication, Strategic Partnership, Competitive Analysis, Active Listening, Customer Insights, Needs Assessment, Relationship Building

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Computer Programming for Absolute Beginners

    Skills you'll gain: Programming Principles, Debugging, Computer Programming, Application Design, Computer Science, Maintainability, Object Oriented Programming (OOP), Software Development, Data Management, Algorithms, Software Architecture

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
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    University of Colorado System

    Planning, HUDs, and Spawners in GameMaker

    Skills you'll gain: Video Game Development, Game Design, Unity Engine, Unreal Engine, Programming Principles, User Interface (UI), Animations, Debugging

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
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    Goldman Sachs

    Les bases des opérations avec Goldman Sachs 10,000 Women

    Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Business Process, Process Analysis, Business Process Improvement, Process Improvement, Customer experience improvement, Business Technologies

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Bootstrap 5 From Scratch - Build 5 Modern Websites

    Skills you'll gain: Bootstrap (Front-End Framework), Responsive Web Design, UI Components, HTML and CSS, Application Deployment, Web Design, Web Development, Front-End Web Development, Javascript, Cloud Hosting, User Interface (UI), Typography, Animations

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Unity Scripting, AI, & Complete 3D Game Development

    Skills you'll gain: Unity Engine, Responsive Web Design, Video Game Development, Version Control, Mobile Development, Android Development, 3D Assets, User Interface (UI), C# (Programming Language), Git (Version Control System), Animation and Game Design, AI Workflows, Scripting

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch: Coursera
  • Intro to Git: Packt
  • Introduction to Learning Remotely: Intel
  • Advanced Rust Programming and AutoGPT Development: Packt
  • Build Real-World Websites Using HTML5, CSS3, Sass and more: Packt
  • Gemini for Data Scientists and Analysts - Español: Google Cloud
  • Foundations of Insight Selling: LearnQuest
  • Computer Programming for Absolute Beginners: Packt
  • Planning, HUDs, and Spawners in GameMaker: University of Colorado System
  • Les bases des opérations avec Goldman Sachs 10,000 Women: Goldman Sachs

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