
Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Artificial Intelligence, Data Analysis Software, Analytics, Big Data, Data Analysis, Data Ethics, Deep Learning, Machine Learning, Statistical Analysis, Emerging Technologies, Health Technology, Internet Of Things, Natural Language Processing, Digital Transformation, Technology Solutions, Scikit Learn (Machine Learning Library), Large Language Modeling, Technology Strategies, Performance Appraisal, Agile Project Management
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Prompt Engineering, Multimodal Prompts, ChatGPT, Generative AI, Large Language Modeling, Image Analysis, AI Personalization, Automation, Data Analysis, Artificial Intelligence, Data Visualization Software
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Social Media, LinkedIn, Facebook, Social Media Strategy, Social Network Analysis, Professional Networking, Digital Media Strategy, Cross-Channel Marketing, Business Strategies, Customer Engagement, Digital Communications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Legal Technology, Blockchain, Legal Risk, Payment Systems, Law, Regulation, and Compliance, E-Commerce, Internet Of Things, Digital Assets, Tax, Commercial Laws, FinTech, Contract Review, Regulatory Requirements, Artificial Intelligence, Emerging Technologies, Financial Regulation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Value Propositions, Business Strategy, Business Marketing, Strategic Communication, Product Knowledge, Target Market, Market Opportunities, Competitive Analysis, Customer Analysis
Intermediate · Course · 1 - 4 Weeks

Universidad Nacional de Colombia
Skills you'll gain: Identity and Access Management, Data Sharing, User Accounts, Ethical Standards And Conduct, Higher Education, Information Privacy, Science and Research, Digital Communications
Beginner · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Ancient History, Grammar, Language Learning, Language Competency, Writing, Literacy, Vocabulary
Beginner · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Social Work, Social Justice, Education and Training, Community and Social Work, Community Development, Pedagogy, Sustainable Development, Working With Children, Adult Learning Principles, Cultural Diversity, Gerontology, Ethical Standards And Conduct, Discussion Facilitation, Diversity Equity and Inclusion Initiatives
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Emotional Intelligence, Team Building, Team Management, Productivity, Team Motivation, Collaboration, Relationship Management, Conflict Management, Leadership, Initiative and Leadership, Empathy, Motivational Skills, Employee Engagement, Communication, Problem Solving, Decision Making
Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Emotional Intelligence, Self-Awareness, Personal Development, Community Development, Mindfulness, Leadership, Adaptability, Stress Management, Decision Making, Goal Setting
Intermediate · Course · 1 - 4 Weeks