
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Hybrid Cloud Computing, Windows Servers, User Accounts, User Provisioning, System Configuration, Windows PowerShell, Microsoft Azure, Identity and Access Management, Authentications, Configuration Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Document Management, Amazon Web Services, Information Management, Technical Documentation, Natural Language Processing, Infrastructure Architecture, Artificial Intelligence, Software Architecture
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Business Process, Operations Management, Process Optimization, Operational Analysis, Service Management, Operational Efficiency, Staff Management, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services, Case Studies, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon Web Services, MySQL, Database Architecture and Administration, Relational Databases, Database Management, Operational Databases, Data Storage Technologies, PostgreSQL, Data Integrity, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Workspace, Lightweight Directory Access Protocols, Active Directory, User Accounts, Collaborative Software, Automation, Identity and Access Management, Configuration Management, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Shell Script, Package and Software Management, Linux Administration, Linux Commands, Unix Shell, Systems Administration, Hardening, Unix Commands, Patch Management, Scripting, System Monitoring, User Accounts, Dynamic Host Configuration Protocol (DHCP), System Configuration, OS Process Management, Firewall, Process Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Servers, Linux Administration, Linux, Version Control, Open Source Technology, User Accounts
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Linux Servers, Linux Administration, Linux, TCP/IP, Network Administration, Servers, Network Protocols, System Configuration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours