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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Skillshare

    Mastering Adobe Photoshop CC: Mockups & Smart Layouts

    Skills you'll gain: Adobe Photoshop, Layout Design, Creative Design, Graphic and Visual Design, Photo Editing, 3D Modeling, Computer Graphic Techniques, Design Elements And Principles

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Elastic Stack Mastery with Elasticsearch & AWS

    Skills you'll gain: Cloud Deployment, DevOps, CI/CD, Application Deployment, Development Environment, Cloud Applications, Continuous Deployment, Version Control, Amazon Elastic Compute Cloud, Continuous Integration, Real Time Data, Kibana, Query Languages, Data Modeling, Distributed Computing, SQL, Data Mapping, NoSQL, Relational Databases, Scalability

    Beginner · Specialization · 1 - 3 Months

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    Northeastern University

    Data Warehousing and Integration Part 1

    Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Data Architecture, Star Schema, Data Governance, Database Design, Data Management, SQL, Relational Databases, Business Intelligence, Data Mining, Data Quality, Data Analysis, Systems Design

    Mixed · Course · 1 - 3 Months

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    EDUCBA

    Agile Workflows with TFS: Track, Control & QA Projects

    Skills you'll gain: Azure DevOps, Test Planning, CI/CD, Continuous Deployment, Continuous Integration, Test Case, Backlogs, Version Control, Microsoft Visual Studio, Agile Project Management, Agile Methodology, Application Lifecycle Management, Release Management, Scrum (Software Development), User Story, Sprint Planning, Kanban Principles, Issue Tracking

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Coursera

    GenAI for Sales Ops: Automating Workflow Efficiency

    Skills you'll gain: Generative AI Agents, HubSpot CRM, Sales Enablement, Customer Relationship Management (CRM) Software, Sales Process, Business Process Automation, Sales Management, Lead Generation, Workflow Management, AI Workflows, Agentic Workflows, Process Analysis, Sales, Automation, Data Entry, AI Enablement, Business Process Modeling, Data Management

    Intermediate · Course · 1 - 4 Weeks

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    Skillshare

    The Art of Film Editing: Color & Visual Storytelling

    Skills you'll gain: Video Editing, Adobe Premiere, Post-Production, Video Production, Cinematography, Editing, Color Theory, Storytelling

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Starweaver

    GenAI Foundations and AI Agents Development

    Skills you'll gain: Generative AI Agents, CrewAI, AI Orchestration, Generative AI, Agentic systems, Prompt Patterns, Tool Calling, LLM Application, Model Deployment, Responsible AI, Scalability, Application Deployment, Collaboration, Data Integration, Job Evaluation, Logical Reasoning

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Coursera

    GenAI for Telemedicine Data Security

    Skills you'll gain: Responsible AI, AI Security, Telehealth, Health Technology, Generative AI, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Healthcare Ethics, Regulatory Compliance, Health Care Procedure and Regulation, Security Strategy, Medical Privacy, Data Security, Analysis, Innovation, Design

    Intermediate · Course · 1 - 4 Weeks

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    University of Virginia

    디지털 제품 경영: 현대적 기본 원칙

    Skills you'll gain: Stakeholder Communications, Customer Insights, Product Management, Product Improvement, New Product Development, Product Lifecycle Management, Product Roadmaps, Innovation, Agile Methodology, Business Analytics, Data-Driven Decision-Making, Product Testing, Lean Methodologies, Continuous Improvement Process

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Intro to AWS - Your First Steps in Cloud Computing

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Databases, Infrastructure as Code (IaC), Amazon S3, Amazon DynamoDB, Cloud Infrastructure, CI/CD, Public Cloud, Cloud Computing, Containerization, Serverless Computing, Cloud Storage, Scalability

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Skillshare

    Modern Frontend Web Development: Sass, JS & Typescript

    Skills you'll gain: Web Components, TypeScript, UI Components, Javascript, Maintainability, Web Development Tools, Web Applications, Front-End Web Development, LESS, Cascading Style Sheets (CSS), Scalability

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    أساسيات python: برمج لعبة تخمين الرقم من الصفر

    Skills you'll gain: Game Design, Python Programming, Programming Principles, Event-Driven Programming, Computer Programming, Data Storage, Computer Science

    Beginner · Guided Project · Less Than 2 Hours

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Mastering Adobe Photoshop CC: Mockups & Smart Layouts: Skillshare
  • Elastic Stack Mastery with Elasticsearch & AWS: EDUCBA
  • Data Warehousing and Integration Part 1: Northeastern University
  • Agile Workflows with TFS: Track, Control & QA Projects: EDUCBA
  • GenAI for Sales Ops: Automating Workflow Efficiency: Coursera
  • The Art of Film Editing: Color & Visual Storytelling: Skillshare
  • GenAI Foundations and AI Agents Development: Starweaver
  • GenAI for Telemedicine Data Security: Coursera
  • 디지털 제품 경영: 현대적 기본 원칙: University of Virginia
  • Intro to AWS - Your First Steps in Cloud Computing: Packt

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