Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Adobe Photoshop, Layout Design, Creative Design, Graphic and Visual Design, Photo Editing, 3D Modeling, Computer Graphic Techniques, Design Elements And Principles
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, DevOps, CI/CD, Application Deployment, Development Environment, Cloud Applications, Continuous Deployment, Version Control, Amazon Elastic Compute Cloud, Continuous Integration, Real Time Data, Kibana, Query Languages, Data Modeling, Distributed Computing, SQL, Data Mapping, NoSQL, Relational Databases, Scalability
Beginner · Specialization · 1 - 3 Months

Northeastern University
Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Data Architecture, Star Schema, Data Governance, Database Design, Data Management, SQL, Relational Databases, Business Intelligence, Data Mining, Data Quality, Data Analysis, Systems Design
Mixed · Course · 1 - 3 Months

Skills you'll gain: Azure DevOps, Test Planning, CI/CD, Continuous Deployment, Continuous Integration, Test Case, Backlogs, Version Control, Microsoft Visual Studio, Agile Project Management, Agile Methodology, Application Lifecycle Management, Release Management, Scrum (Software Development), User Story, Sprint Planning, Kanban Principles, Issue Tracking
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Generative AI Agents, HubSpot CRM, Sales Enablement, Customer Relationship Management (CRM) Software, Sales Process, Business Process Automation, Sales Management, Lead Generation, Workflow Management, AI Workflows, Agentic Workflows, Process Analysis, Sales, Automation, Data Entry, AI Enablement, Business Process Modeling, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Adobe Premiere, Post-Production, Video Production, Cinematography, Editing, Color Theory, Storytelling
Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Generative AI Agents, CrewAI, AI Orchestration, Generative AI, Agentic systems, Prompt Patterns, Tool Calling, LLM Application, Model Deployment, Responsible AI, Scalability, Application Deployment, Collaboration, Data Integration, Job Evaluation, Logical Reasoning
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, AI Security, Telehealth, Health Technology, Generative AI, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Healthcare Ethics, Regulatory Compliance, Health Care Procedure and Regulation, Security Strategy, Medical Privacy, Data Security, Analysis, Innovation, Design
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Stakeholder Communications, Customer Insights, Product Management, Product Improvement, New Product Development, Product Lifecycle Management, Product Roadmaps, Innovation, Agile Methodology, Business Analytics, Data-Driven Decision-Making, Product Testing, Lean Methodologies, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Databases, Infrastructure as Code (IaC), Amazon S3, Amazon DynamoDB, Cloud Infrastructure, CI/CD, Public Cloud, Cloud Computing, Containerization, Serverless Computing, Cloud Storage, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Web Components, TypeScript, UI Components, Javascript, Maintainability, Web Development Tools, Web Applications, Front-End Web Development, LESS, Cascading Style Sheets (CSS), Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Game Design, Python Programming, Programming Principles, Event-Driven Programming, Computer Programming, Data Storage, Computer Science
Beginner · Guided Project · Less Than 2 Hours