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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Birla Institute of Technology & Science, Pilani

    Algorithm Design: Mastering Computational Problem Solving

    Skills you'll gain: Computer Science, Machine Learning Algorithms, Solution Design, Problem Solving, Mathematical Theory & Analysis

    Beginner · Course · 1 - 3 Months

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    Johns Hopkins University

    Mastering Neural Networks and Model Regularization

    Skills you'll gain: PyTorch (Machine Learning Library), Convolutional Neural Networks, Deep Learning, Supervised Learning, Artificial Neural Networks, Model Evaluation, Decision Tree Learning, Network Planning And Design, Machine Learning, Computer Vision

    Intermediate · Course · 1 - 3 Months

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    EDUCBA

    Unreal Engine: Design Game HUD, Menus & States

    Skills you'll gain: Interactive Design, User Interface and User Experience (UI/UX) Design, Scripting

    Mixed · Course · 1 - 4 Weeks

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    EDUCBA

    Human Resource Management: Apply & Analyze Skills

    Skills you'll gain: Employee Performance Management, Performance Management, Human Resource Strategy, Human Capital, Human Resources, Workforce Development, Talent Management, Organizational Strategy, Employee Retention, Case Studies, Competitive Analysis, Organizational Effectiveness, Business Strategies, Analysis

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Blender to Unreal Engine - 3D Plants and Vegetation

    Skills you'll gain: Unreal Engine, 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Virtual Environment, Animation and Game Design, Animations, Computer Graphic Techniques, Virtual Reality, Data Import/Export, File Management

    Intermediate · Specialization · 3 - 6 Months

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    Whizlabs

    Azure AI & ML: Optimize Language Models for AI Applications

    Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Microsoft Azure, Prompt Engineering, Cloud Deployment, Retrieval-Augmented Generation, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, AI Workflows, Data Pipelines, Continuous Monitoring, Performance Tuning, Scalability

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Automation with Drools: Knowledge-Based Decision Systems

    Skills you'll gain: Model Deployment, Business Logic, Application Deployment, Decision Support Systems, Business Process Automation, Test Case, Verification And Validation, Automation, Program Development, Computer Programming, Docker (Software), Model Evaluation, Complex Problem Solving, Application Programming Interface (API)

    Intermediate · Guided Project · Less Than 2 Hours

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    Scrimba

    Learn React Hooks: Build a Tic Tac Toe Game

    Skills you'll gain: React.js, Web Components, UI Components, User Interface (UI), Game Design, Web Development

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    TikTok Community: Engage & Build

    Skills you'll gain: TikTok, Drive Engagement, Social Media Management, Customer Engagement, Social Media Strategy, Social Media, Community Development, Content Strategy

    Beginner · Course · 1 - 4 Weeks

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    Institut Mines-Télécom

    Digital Intelligence for the Common Good

    Skills you'll gain: digital literacy, Digital Communications, Emerging Technologies, Digital Transformation, Safety and Security, Persona (User Experience), Cyber Governance, Technology Strategies, Law, Regulation, and Compliance, Empathy & Emotional Intelligence, Cultural Diversity, Innovation

    Beginner · Course · 1 - 3 Months

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    Coursera

    Как увеличивать число подписчиков через твиты

    Skills you'll gain: Drive Engagement, Customer Engagement, Social Media Marketing, Social Media Content, Social Media, Social Media Strategy, Brand Awareness, Growth Strategies

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Multimodal RAG with GPT – Build Smarter Search & AI Systems

    Skills you'll gain: Retrieval-Augmented Generation, Development Environment, Multimodal Prompts, Embeddings, User Interface (UI), Generative AI, LLM Application, AI Personalization, Image Analysis, Vector Databases

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Algorithm Design: Mastering Computational Problem Solving: Birla Institute of Technology & Science, Pilani
  • Mastering Neural Networks and Model Regularization: Johns Hopkins University
  • Unreal Engine: Design Game HUD, Menus & States: EDUCBA
  • Human Resource Management: Apply & Analyze Skills: EDUCBA
  • Blender to Unreal Engine - 3D Plants and Vegetation: Packt
  • Azure AI & ML: Optimize Language Models for AI Applications: Whizlabs
  • Automation with Drools: Knowledge-Based Decision Systems: Coursera
  • Learn React Hooks: Build a Tic Tac Toe Game: Scrimba
  • TikTok Community: Engage & Build: Coursera
  • Digital Intelligence for the Common Good: Institut Mines-Télécom

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