Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Computer Science, Machine Learning Algorithms, Solution Design, Problem Solving, Mathematical Theory & Analysis
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: PyTorch (Machine Learning Library), Convolutional Neural Networks, Deep Learning, Supervised Learning, Artificial Neural Networks, Model Evaluation, Decision Tree Learning, Network Planning And Design, Machine Learning, Computer Vision
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Interactive Design, User Interface and User Experience (UI/UX) Design, Scripting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Employee Performance Management, Performance Management, Human Resource Strategy, Human Capital, Human Resources, Workforce Development, Talent Management, Organizational Strategy, Employee Retention, Case Studies, Competitive Analysis, Organizational Effectiveness, Business Strategies, Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Virtual Environment, Animation and Game Design, Animations, Computer Graphic Techniques, Virtual Reality, Data Import/Export, File Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Microsoft Azure, Prompt Engineering, Cloud Deployment, Retrieval-Augmented Generation, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, AI Workflows, Data Pipelines, Continuous Monitoring, Performance Tuning, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Business Logic, Application Deployment, Decision Support Systems, Business Process Automation, Test Case, Verification And Validation, Automation, Program Development, Computer Programming, Docker (Software), Model Evaluation, Complex Problem Solving, Application Programming Interface (API)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: React.js, Web Components, UI Components, User Interface (UI), Game Design, Web Development
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: TikTok, Drive Engagement, Social Media Management, Customer Engagement, Social Media Strategy, Social Media, Community Development, Content Strategy
Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: digital literacy, Digital Communications, Emerging Technologies, Digital Transformation, Safety and Security, Persona (User Experience), Cyber Governance, Technology Strategies, Law, Regulation, and Compliance, Empathy & Emotional Intelligence, Cultural Diversity, Innovation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Drive Engagement, Customer Engagement, Social Media Marketing, Social Media Content, Social Media, Social Media Strategy, Brand Awareness, Growth Strategies
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Retrieval-Augmented Generation, Development Environment, Multimodal Prompts, Embeddings, User Interface (UI), Generative AI, LLM Application, AI Personalization, Image Analysis, Vector Databases
Intermediate · Course · 1 - 3 Months