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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: New
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    Google Cloud

    Introdução ao Gemini Enterprise

    Skills you'll gain: Google Gemini, Authentications, Application Deployment, Google Cloud Platform, Generative AI Agents, Authorization (Computing), AI Enablement, Data Security, Large Language Modeling, Enterprise Security, Agentic systems, Enterprise Application Management, Data Access, LLM Application, Data Integration, Cloud Security

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    School Health for Children and Adolescents

    Skills you'll gain: Autism Spectrum Disorders, Individualized Education Programs (IEP), Special Education, Nutrition Education, Community Health, School Psychology, Chronic Diseases, Case Studies, Student Support and Services, Nutrition and Diet, Empathy & Emotional Intelligence, Health Education, Health Promotion, School Counseling, Mental and Behavioral Health Specialties, Parent Communication, Care Management, Communication Disorders, Neurology, Behavioral Health

    4.8
    Rating, 4.8 out of 5 stars
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    3.5K reviews

    Beginner · Specialization · 3 - 6 Months

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    Microsoft

    Modern Data Architecture Fundamentals with Microsoft Fabric

    Skills you'll gain: Data Architecture, Microsoft Azure, Data Lakes, Enterprise Architecture, Data Warehousing, Data Integration, Virtualization, Cloud Storage, Data Transformation, Data Governance, Real Time Data, Scalability

    Intermediate · Course · 1 - 3 Months

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    C

    Coursera

    Business Communication for the Modern Workplace

    Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Business Communication, Social Skills, Business Writing, Contract Negotiation, Workplace inclusivity, Influencing, Emotional Intelligence, Interpersonal Communications, Communication, Communication Planning, Customer Engagement, Communication Strategies, Leadership and Management, Leadership Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    698 reviews

    Intermediate · Specialization · 1 - 3 Months

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    Google Cloud

    Generative AI Leader

    Skills you'll gain: Google Gemini, Retrieval-Augmented Generation, Generative AI, AI Enablement, Enterprise Security, Agentic systems, Tool Calling, Artificial Intelligence, Customer experience improvement, LLM Application, Strategic Planning, Decision Making, Organizational Strategy, Cloud Infrastructure, Cloud Computing, Cloud Platforms, Innovation, MLOps (Machine Learning Operations), Collaboration

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Status: Free Trial
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    C

    Coursera

    Draft Commercial Contracts: Checklists

    Skills you'll gain: Service Level Agreement, Contract Review, Supplier Management, Supplier Relationship Management, Contract Management, Risk Mitigation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    C

    Coursera

    Sales Excellence

    Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Closing (Sales), Sales Presentation, Sales Presentations, Sales Strategy, Lead Generation, Inside Sales, B2B Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, AI Personalization, Email Automation, Customer Relationship Management (CRM) Software, Generative AI, ChatGPT, Customer Engagement

    4.7
    Rating, 4.7 out of 5 stars
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    460 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
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    T

    The State University of New York

    Launch Your Online Business

    Skills you'll gain: Branding, Marketing and Public Relations, Entrepreneurship, Content Creation, Video Production, Marketing, Copywriting, Business Modeling, Presentations, Customer Engagement, Value Propositions, E-Commerce, Web Design and Development, Photography, Persona Development, Competitive Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    877 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Preview
    Preview
    C

    Coursera

    Agentic AI Protocols (MCP, A2A, ACP)

    Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Agentic systems, Collaborative Software, System Design and Implementation, Interoperability, Coordination, Communication Systems, Network Protocols, Workflow Management, Case Studies, Scalability

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    LearnQuest

    Coaching Sales Professionals and Scaling Results

    Skills you'll gain: Sales Process, Sales Pipelines, Personal Development, Sales Operations, Sales Management, Professional Development, Sales Training, Sales, Account Management, Sales Strategy, Mentorship, Process Optimization, Employee Coaching, Forecasting, Self-Awareness, Customer Engagement, Customer Relationship Building, Stress Management, Customer Relationship Management (CRM) Software, Customer Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
    Free Trial
    C

    Coursera

    Jira: Plan, Verify, and Deliver

    Skills you'll gain: User Story, Quality Assurance, Jira (Software), Agile Methodology, Verification And Validation, Product Quality (QA/QC), Quality Assessment, Agile Project Management, Sprint Planning, Workflow Management, Project Estimation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Optimize Sales with AI E-commerce Analytics

    Skills you'll gain: Sales Strategy, Web Analytics, Search Engine Optimization, Copywriting, Customer Insights, Keyword Research, Revenue Management

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Introdução ao Gemini Enterprise: Google Cloud
  • School Health for Children and Adolescents: University of Colorado System
  • Modern Data Architecture Fundamentals with Microsoft Fabric: Microsoft
  • Business Communication for the Modern Workplace: Coursera
  • Generative AI Leader: Google Cloud
  • Draft Commercial Contracts: Checklists: Coursera
  • Sales Excellence: Coursera
  • Launch Your Online Business: The State University of New York
  • Agentic AI Protocols (MCP, A2A, ACP): Coursera
  • Coaching Sales Professionals and Scaling Results: LearnQuest

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