
Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Lifelong Learning
Beginner · Professional Certificate · 3 - 6 Months

EDHEC Business School
Skills you'll gain: Hospitality Management, Hospitality, Guest Relations, Leadership, Customer Service, Leadership Development, Personalized Service, Operational Excellence, Talent Management, Customer Insights, Sustainable Business, Sustainability Standards, Consumer Behaviour, Experience Design
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Value-Based Care, Health Care Administration, Managed Care, Behavioral Economics, Health Systems, Care Management, Payment Systems, Health Policy, Performance Measurement, Program Implementation, Benchmarking, Risk Management, Cost Reduction, Accountability, Decision Making, Critical Thinking
Beginner · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Legal Technology, Blockchain, Legal Risk, Payment Systems, Law, Regulation, and Compliance, E-Commerce, Internet Of Things, Digital Assets, Tax, Commercial Laws, FinTech, Contract Review, Regulatory Requirements, Artificial Intelligence, Emerging Technologies, Financial Regulation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Market Research, Analytical Skills, Data Collection, Data-Driven Decision-Making, Market Analysis, Marketing, Business Research, Quantitative Research, Data Analysis, Customer Insights, Market Trend, Consumer Behaviour, Trend Analysis, Competitive Analysis, Strategic Decision-Making
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Online Advertising, E-Commerce, Digital Marketing, Business Strategy, Social Media Strategy, Google Ads, Digital Transformation, Email Marketing, Search Engine Optimization, Business Modeling, Branding
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Intel
Skills you'll gain: Artificial Intelligence, Technology Strategies, Technology Solutions, Emerging Technologies, B2B Sales, Hardware Architecture, Computer Hardware
Beginner · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Graphic and Visual Design, ChatGPT, Creative Design
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Presentations, Data Visualization, Corporate Communications, Data Storytelling, Sales Presentation, Data Sharing, Sales Presentations, Business Communication, Developing Training Materials, Company, Product, and Service Knowledge, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Intrusion Detection and Prevention, Continuous Monitoring, Threat Management, Firewall, Incident Response, Network Security, Threat Detection, Network Monitoring, Information Systems Security, Infrastructure Security, Cybersecurity
Advanced · Course · 1 - 4 Weeks