Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation

Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Hybrid Cloud Computing, Windows Servers, Windows PowerShell, Microsoft Azure, Identity and Access Management, Cloud-Based Integration, Authentications, Configuration Management

Skills you'll gain: Computer Security Incident Management, Incident Management, Incident Response, Security Management, Threat Management, Security Strategy, Event Monitoring, Security Information and Event Management (SIEM), Cyber Attacks, Continuous Monitoring, Enterprise Security, Security Awareness, Cyber Operations, Information Technology Operations, Automation, Systems Integration

Skills you'll gain: Data Collection, Data Ethics, Data-Driven Decision-Making, Data Visualization, Data Literacy, Higher Education, Digital pedagogy, Data Storytelling, Learning Management Systems, Analytics, Looker (Software), Data Analysis, Responsible AI, Personally Identifiable Information, Data Management, Data Visualization Software, Data Governance, Data Quality, Information Privacy, Strategic Decision-Making

Skills you'll gain: Usability Testing, Usability, Test Tools, Interaction Design, Human Computer Interaction, Test Planning, User Research, Product Development, Web Analytics and SEO

Skills you'll gain: Multimodal Prompts, OpenAI API, ChatGPT, JSON, Large Language Modeling, Python Programming, Text Mining, Data Validation, Unstructured Data

Skills you'll gain: Model View Controller, Java Platform Enterprise Edition (J2EE), Back-End Web Development, Server Side, Data Access, Apache Tomcat, Application Servers, Relational Databases, Databases, Java, Web Servers, SQL, Authentications, Web Applications, Secure Coding, Software Design Patterns, Data Persistence, Context Management

Skills you'll gain: Salesforce, Salesforce Development, Workflow Management, Operational Efficiency, Dashboard, Data Access, Web Components, Application Design, Application Development, User Accounts, UI Components, Cloud Applications, Application Deployment, Management Reporting, Data Security, No-Code Development, Business Process Automation, Business Logic, User Interface (UI), Change Management

Skills you'll gain: Keyword Research, Search Engine Optimization, Target Audience, Blogs, Web Analytics and SEO, Content Strategy, Social Media Strategy, Content Creation, Web Content

Skills you'll gain: Keras (Neural Network Library), Tensorflow, Recurrent Neural Networks (RNNs), Natural Language Processing, Applied Machine Learning, Text Mining

Skills you'll gain: Persuasive Communication, Patient Communication, Interviewing Skills, Cultural Sensitivity, Cultural Diversity, Media and Communications, Diversity Awareness, Public Health, Interpersonal Communications, Rapport Building, Driving engagement

Skills you'll gain: AI Security, Responsible AI, Security Strategy, Security Management, Data Security, Risk Management, Safety and Security, Business Risk Management, Compliance Management, Cybersecurity, Infrastructure Security, Artificial Intelligence, Case Studies