• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Support Automation

Results for "customer+support+automation"


  • Status: Preview
    Preview
    S

    Starweaver

    Robotics Process Automation for Smart Manufacturing

    Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Manufacturing and Production, Manufacturing Processes, Key Performance Indicators (KPIs), Internet Of Things, User Interface (UI), Systems Integration, Scalability, UI Components

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Network Assurance, Security, and Automation

    Skills you'll gain: Network Troubleshooting, Network Monitoring, Network Administration, Network Security, Firewall, Ansible, System Monitoring, Network Protocols, Security Controls, Software-Defined Networking, Puppet (Configuration Management Tool), Chef (Configuration Management Tool), Network Switches, Real Time Data, Authentications, Scripting, JSON, Automation, Application Programming Interface (API)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    AI for Customer Experience with Chatbots and Analytics

    Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, ChatGPT, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Return On Investment

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Designing a Customer Support Chatbot Using Flowise

    Skills you'll gain: ChatGPT, User Interface (UI), Web Design, No-Code Development, AI Workflows, User Interface and User Experience (UI/UX) Design, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Quality Assurance

    4.4
    Rating, 4.4 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    U

    UiPath

    Introduction to agentic automation

    Skills you'll gain: Agentic systems, Business Process Automation, Automation, Robotic Process Automation, AI Enablement, Responsible AI, AI Security, Decision Making, Accountability, Data Security

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Customer Service Representatives

    Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, AI Enablement, LLM Application, Natural Language Processing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Introduction to GenAI for Business Process Automation

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, Business Process Automation, AI Workflows, Business Workflow Analysis, No-Code Development, Process Optimization

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    AI, Automation, and Emerging Technology

    Skills you'll gain: Marketing Automation, AI Personalization, Marketing Analytics, Digital Marketing, Marketing Strategies, Marketing, Customer Analysis, Digital Advertising, Predictive Analytics, Image Analysis, Artificial Intelligence, Customer Engagement, ChatGPT, Search Engine Optimization, Automation, Visual Merchandising, Computer Vision

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Intermediate Projects and Advanced UiPath Concepts

    Skills you'll gain: Web Scraping, Robotic Process Automation, Debugging, Business Process Automation, HR Tech, Test Automation, Automation, Workflow Management, Application Frameworks, Data Entry, Data Integration, Data Management, Employee Onboarding

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Red Hat Certified Engineer (RHCE) EX294: Unit 1

    Skills you'll gain: Ansible, Red Hat Enterprise Linux, IT Automation, Infrastructure as Code (IaC), Scripting, YAML, Configuration Management, Open Source Technology

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Use Power Automate & SharePoint to Automate Invoice Sending

    Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Collaborative Software, Billing & Invoicing, Intranet, Automation

    4
    Rating, 4 out of 5 stars
    ·
    21 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    U

    UiPath

    Agentic prompt engineering

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Agentic systems, Business Process Automation, Prompt Engineering Tools, Automation, Multimodal Prompts, Generative AI Agents, LLM Application, Responsible AI, AI Workflows, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, AI Security

    Beginner · Course · 1 - 4 Weeks

1…678…9

In summary, here are 10 of our most popular customer+support+automation courses

  • Robotics Process Automation for Smart Manufacturing : Starweaver
  • Network Assurance, Security, and Automation: Packt
  • AI for Customer Experience with Chatbots and Analytics: Coursera
  • Designing a Customer Support Chatbot Using Flowise: Coursera
  • Introduction to agentic automation: UiPath
  • GenAI for Customer Service Representatives: Coursera
  • Introduction to GenAI for Business Process Automation: SkillUp
  • AI, Automation, and Emerging Technology: Simplilearn
  • Intermediate Projects and Advanced UiPath Concepts: Packt
  • Red Hat Certified Engineer (RHCE) EX294: Unit 1: Pearson

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok