
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Integrated Marketing Communications, Marketing Strategies, Digital Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Customer Insights, Customer experience strategy (CX), E-Commerce, Target Audience
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Prioritization, Project Implementation, Agile Methodology, Agile Project Management, Sprint Planning, Project Coordination, Stakeholder Analysis, Project Management, Project Planning, Kanban Principles, Team Motivation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Managed Care, Health Policy, Health Systems, Medicare, Healthcare Industry Knowledge, Medicaid, Utilization Management, Health Administration, Care Management, Health Care, Governance, Pharmaceuticals, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kotlin, IntelliJ IDEA
Intermediate · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Bash (Scripting Language), Shell Script, Unix, System Monitoring
Intermediate · Course · 1 - 3 Months

Pearson
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Network Performance Management, Network Administration, Network Troubleshooting, Linux Servers, Interoperability, General Networking, Network Infrastructure, System Configuration, Network Protocols, Software Installation
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Blockchain, Emerging Technologies, FinTech, Cryptography, Technical Analysis, Distributed Computing, Transaction Processing, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL, SQL, Databases, Relational Databases, Performance Tuning, Software Installation, Data Management, System Configuration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Data Storage Technologies, Cloud Computing, Data Store, Cloud Services, Cloud Storage, Role-Based Access Control (RBAC), Cloud Security, Key Management, System Monitoring, Debugging, Scalability
Intermediate · Course · 1 - 3 Months