
Skills you'll gain: Natural Language Processing, Text Mining, Google Cloud Platform, Cloud API, Unstructured Data, Network Analysis, Data Analysis, Analysis
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Tensorflow, Keras (Neural Network Library), Natural Language Processing, Deep Learning, Data Pipelines
Intermediate · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Classification And Regression Tree (CART), Machine Learning, Data Ethics, Decision Tree Learning, Tensorflow, Responsible AI, Supervised Learning, Deep Learning, Random Forest Algorithm, Artificial Neural Networks, Performance Tuning
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: AI Personalization, Data Ethics, Digital Marketing, Marketing Strategies, Customer Engagement, Marketing Analytics, Content Marketing, Generative AI, Social Media Marketing, Customer experience improvement, Data-Driven Decision-Making, Responsible AI, Artificial Intelligence, Marketing Automation, Social Media, Customer Insights, Business Ethics, Predictive Analytics
Intermediate · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Tensorflow, Python Programming, Natural Language Processing, Artificial Neural Networks, Text Mining, Machine Learning Algorithms, Deep Learning, Machine Learning, Data Processing
Intermediate · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Natural Language Processing, Markov Model, Text Mining, Artificial Neural Networks, Machine Learning Methods, Data Processing, Algorithms, Probability & Statistics, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Machine Learning, Natural Language Processing, Text Mining, Analytics, Unstructured Data, Artificial Intelligence and Machine Learning (AI/ML), Unsupervised Learning, Semantic Web, Data Processing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Risk Modeling, Decision Tree Learning, Predictive Modeling, Feature Engineering, Applied Machine Learning, Random Forest Algorithm, Forecasting, Data Cleansing, Statistical Modeling, Machine Learning, Statistical Analysis, Probability & Statistics, Data Analysis, Regression Analysis, Deep Learning
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Marketing Analytics, AI Personalization, Data-Driven Decision-Making, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Marketing Automation, Customer experience improvement, Artificial Intelligence, Customer Insights, Customer Data Management
Beginner · Course · 1 - 3 Months