• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Log In
Join for Free
  • Browse
  • Atendimento Ao Cliente

Results for "atendimento ao cliente"


  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Otimizando o Marketing Digital

    Skills you'll gain: Campaign Management, Advertising Campaigns, Consumer Behaviour, Digital Marketing, Marketing Strategies, Marketing Effectiveness, Marketing Planning, Return On Investment, Media Planning, Performance Reporting, Customer Insights, Marketing Analytics, Customer Analysis, Customer experience improvement, Customer Engagement, Marketing Communications, Target Audience, Product Lifecycle Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    O Mundo dos Negócios das Subscrições

    Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Comunicação Digital e Consumidores

    Skills you'll gain: Customer experience strategy (CX), Communication Planning, Marketing Strategies, Consumer Behaviour, Customer Insights, Target Market, Digital Transformation, Digital Marketing, Digital Communications, Marketing Analytics, MarTech, Market Intelligence, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Participação das Mulheres na Sociedade e nas Organizações

    Skills you'll gain: Sociology, Social Justice, Cultural Diversity, Diversity and Inclusion, Workplace inclusivity, World History, Human Resource Policies, Economics, Industrial and Organizational Psychology, Leadership, Trend Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Uma Perspectiva Prática da Transformação Digital

    Skills you'll gain: Digital Transformation, Business Transformation, Data Strategy, Innovation, Organizational Strategy, Culture Transformation, Organizational Change, Customer experience strategy (CX), Business Process, Initiative and Leadership, Business Priorities, Customer Engagement, Strategic Partnership, Consumer Behaviour, Emerging Technologies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals-Português Brasileiro

    Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Ferramentas para Ciência de Dados: Introdução ao R

    Skills you'll gain: Ggplot2, Data Visualization Software, Plot (Graphics), R Programming, Data Manipulation, Tidyverse (R Package), Data Structures, Data Analysis, Statistical Programming, Integrated Development Environments, Data Import/Export, Software Installation

    2.8
    Rating, 2.8 out of 5 stars
    ·
    9 reviews

    Beginner · Course

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Modelos de Atribuição

    Skills you'll gain: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Data Modeling, Sales Strategy, Web Analytics, Big Data, Business Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Analytics, Data Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidade de São Paulo

    Introdução ao Teste de Software

    Skills you'll gain: Software Testing, Test Planning, Test Case, System Testing, Acceptance Testing, Functional Testing, User Acceptance Testing (UAT), Software Quality Assurance, Unit Testing, Quality Assurance, Usability Testing, Integration Testing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    539 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Digital Transformation with Google Cloud - Português Brasileiro

    Skills you'll gain: Digital Transformation, Cloud Infrastructure, Cloud Computing, Public Cloud, Business Transformation, Hybrid Cloud Computing, Software As A Service, Capital Expenditure, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Google Cloud Platform, Multi-Cloud, Operating Expense, Cloud Security

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    G

    Google Cloud

    Preparing for the Google Cloud Professional Data Engineer Exam em Português Brasileiro

    Skills you'll gain: Data Processing, Data Pipelines, Data Visualization, Operational Databases, Data Warehousing, Google Cloud Platform, Application Deployment, Machine Learning, Database Development, Data Quality, Cloud Security, Scalability, Data Security, Tensorflow, Data Storage, Identity and Access Management, SQL, Cloud Services

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidade Estadual de Campinas

    Introdução ao Desenvolvimento de Aplicativos Android

    Skills you'll gain: Android Studio, Android Development, Mobile Development, Event-Driven Programming, UI Components, User Interface (UI), Application Development, Java, Program Development, Development Environment, Extensible Markup Language (XML), Debugging

    4.4
    Rating, 4.4 out of 5 stars
    ·
    65 reviews

    Intermediate · Course · 1 - 3 Months

1…789…27

In summary, here are 10 of our most popular atendimento ao cliente courses

  • Otimizando o Marketing Digital: Fundação Instituto de Administração
  • O Mundo dos Negócios das Subscrições: Fundação Instituto de Administração
  • Comunicação Digital e Consumidores: Fundação Instituto de Administração
  • Participação das Mulheres na Sociedade e nas Organizações: Fundação Instituto de Administração
  • Uma Perspectiva Prática da Transformação Digital: Fundação Instituto de Administração
  • Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud
  • Ferramentas para Ciência de Dados: Introdução ao R: Fundação Instituto de Administração
  • Modelos de Atribuição: Fundação Instituto de Administração
  • Introdução ao Teste de Software: Universidade de São Paulo
  • Digital Transformation with Google Cloud - Português Brasileiro: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok